fix problems on Campus Parent [iphone]

​

—— Run into issues on Campus Parent? Get help pending when official support gets back to you!

Campus Parent
Info:
company: Infinite Campus, Inc.
: https://www.infinitecampus.com/audience/parents-students
: www.infinitecampus.com
Chat with our AI-based Campus Parent Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

Slow loading times

Fix: 1. Check Network Speed: Use a speed test app to check your internet speed. If it's slow, try switching networks or resetting your router. 2... ⇲
 
Notifications issue

Excessive notifications for grade updates

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Campus Parent. Here, you can customize which notifications you want to rec... ⇲

No notifications for shared classes

Fix: 1. Check Notification Settings: Ensure that notifications for shared classes are enabled in the app settings. Open Campus Parent, go to sett... ⇲

Cannot toggle notifications for specific children

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Campus Parent and see if there are options to customize notifications for e... ⇲
 
Payments issue

Inability to add payment methods

Fix: 1. Check App Permissions: Go to Settings > Campus Parent and ensure that the app has permission to access necessary features like payment me... ⇲
 
Features issue

Missing attendance feature

Fix: 1. Check for Updates: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. 2. Explore App Se... ⇲

No overall grade view

Fix: 1. Check App Settings: Navigate through the app settings to see if there is an option to view overall grades. Sometimes, this feature may be... ⇲

Issues with viewing progress reports

Fix: 1. Check for Updates: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. 2. Restart the Ap... ⇲
 
UI issue

Poor UI organization

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout better. Sometimes, features are not where you exp... ⇲

Inability to exit certain screens

Fix: 1. Restart the App: If you find yourself stuck on a screen, try closing the app completely and reopening it. 2. Force Quit the App: If the... ⇲
 
Search issue

Search functionality broken

Fix: 1. Restart the App: Close the app completely and reopen it to see if the search function works again. 2. Clear Cache: Offload the app by go... ⇲
 
Network issue

Inconsistent performance on different networks

Fix: 1. Test Network Speed: Use a speed test app to check the performance of your Wi-Fi and cellular data. If one is significantly slower, consid... ⇲
 
Customization issue

No easy way to switch between districts

Fix: 1. Explore App Settings: Check the app settings to see if there is an option to switch districts. Sometimes this feature may be hidden in th... ⇲
 
Glitches issue

Glitchy performance on mobile devices

Fix: 1. Update the App: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. 2. Clear Cache: Offl... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
76.7%

Good experience
19.5%

Neutral
3.9%

~ from our NLP analysis of 2,151 combined software ratings.

 Switch to these Alternatives:
Canvas Parent
GA DCSS
MSB Parent, USA
Stopfinder
LINQ Connect
Here Comes the Bus
FAMILIES | TalkingPoints
SchoolCafé
SchoolStatus Connect
MyPaymentsPlus

 Private Data Campus Parent collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics