fix problems on WEEX [iphone]

—— Run into issues on WEEX? Get help pending when official support gets back to you!

WEEX: Trade Bitcoin & Futures

Info:

company: Wake Co., Ltd.

: https://weexsupport.zendesk.com/hc/en-us

: www.weex.com

Chat with our AI-based WEEX Support

🛠️ Common WEEX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

WEEX freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on a... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > WEEX. If there is an option to offload the app, do that to clear temporary f... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for WEEX. Developers often release updates to fix bugs that cause... ⇲

Offline issue

limited offline functionality

Fix: 1. Download necessary data: Before going offline, ensure you have downloaded any necessary data or information you may need to access while... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if the WEEX app has a help or FAQ section that can provide answers to common issues without needing to contact sup... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > WEEX and ensure that notifications are enabled. Adjust the settings to allo... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for WEEX to save battery life. 2. Reduce... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the WEEX app. If not, consider upgrading your dev... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.5%

Bad experience

22.4%

Neutral

3.0%

~ from our NLP analysis of 165 combined software ratings.

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Private Data WEEX collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics