fix problems on Color Collect [iphone]

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Color Collect - Palette Studio
Info:
company: WXColor Tech Co., Ltd.
: https://colorcollect.cc/
: colorcollect.cc
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UI issue

Tutorial dialog obstructs functionality

Fix: If the tutorial dialog is obstructing your view, try to close it or minimize it if possible. Look for a 'skip' or 'close' button to remove t... ⇲

User experience feels sloppy

Fix: Try clearing the app's cache or data if possible. This can sometimes improve performance and responsiveness. OR Consider uninstalling and... ⇲
 
Payments issue

Inconsistent pricing between app and App Store

Fix: Check for any available updates for the app. Sometimes, pricing discrepancies can be resolved with the latest version. Ensure you are using... ⇲
 
Customization issue

No option to input hex codes directly

Fix: As a workaround, use a color picker tool or a separate app that allows you to input HEX codes and then find the closest match in Color Colle... ⇲

Lack of language customization options

Fix: Check the app settings to see if there are any language options available. If not, consider using a translation app alongside Color Collect... ⇲
 
Camera issue

Difficulty accessing current photos

Fix: Ensure that the app has the necessary permissions to access your photos. Go to your iPhone's Settings, find Color Collect, and check if phot... ⇲
 
Settings issue

Export options are limited

Fix: Explore the available export formats in the app. If the options are limited, consider using a screenshot of your palette as a temporary solu... ⇲

Exporting to Procreate can be confusing

Fix: Familiarize yourself with the export process by following step-by-step guides available online. This can help clarify the steps needed to ex... ⇲
 
Support issue

No clear instructions provided

Fix: Take notes on your own as you explore the app. Document the steps you take for different functions, which can serve as a personal guide for... ⇲
 
Compatibility issue

Images not properly fitted on iPad

Fix: Check the app's settings for any options related to image display or fitting. Adjust these settings to see if it improves the image fit. O... ⇲
 
Bugs issue

Color representation may not match real life

Fix: Calibrate your device's display settings to ensure accurate color representation. Go to Settings > Display & Brightness and adjust the setti... ⇲
 
Backup issue

Backup and restore features have delays

Fix: Try performing backups during off-peak hours when the app may be less busy. This can sometimes speed up the process. OR If delays persist... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.4%

Bad experience
3.0%

Neutral
2.6%

~ from our NLP analysis of 774 combined software ratings.

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 Private Data Color Collect collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Color Collect PRO: $8.99 Unlock all Color Collect PRO features forever
  2. Color Collect Monthly PRO: $1.49 Unlocks all PRO features for a month.
  3. This in-purchase is invalid: $0.00 This in-purchase is invalid after 2019-12-31
  4. Color Collect Annual PRO: $10.49 Unlocks all PRO features for a year.