fix problems on VK Music [iphone]

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—— Run into issues on VK Music? Get help pending when official support gets back to you!

VK Music: playlists & podcasts
Info:
company: V Kontakte OOO
: https://boom.ru/
: boom.ru
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Compatibility issue

Inconsistent track availability compared to VK.

Fix: 1. Refresh Library: Go to the app settings and look for an option to refresh or sync your library. This can help update the track availabili... ⇲

Missing features compared to competitors.

Fix: 1. Explore App Settings: Check the app settings thoroughly to ensure you are not missing any features that may be hidden. 2. Use Workaround... ⇲
 
UI issue

Poorly displayed lyrics.

Fix: 1. Update the App: Ensure you have the latest version of VK Music, as updates may fix display issues. 2. Adjust Display Settings: Go to you... ⇲
 
Updates issue

Tracks disappear after updates.

Fix: 1. Check for Updates: After an update, check if the app has a 'What's New' section that might explain changes in track availability. 2. Re-... ⇲

Updates do not improve app functionality.

Fix: 1. Review Update Notes: After an update, check the 'What's New' section to see if any improvements were made. 2. Clear Cache: If the app is... ⇲
 
Audio issue

Inability to play music in the background.

Fix: 1. Check App Permissions: Go to iPhone Settings > VK Music and ensure that background app refresh is enabled. 2. Restart the App: Close the... ⇲

Lack of high-quality audio codecs.

Fix: 1. Check App Settings: Go to VK Music settings and see if there are options for audio quality. Adjust to the highest available setting. 2.... ⇲
 
Payments issue

Unclear subscription pricing.

Fix: 1. Check App Settings: Go to the VK Music app settings and look for a 'Subscription' or 'Pricing' section that may provide detailed informat... ⇲

No free trial for background listening.

Fix: 1. Explore App Features: Use the app's free features to determine if it meets your needs before committing to a subscription. 2. Look for P... ⇲
 
Customization issue

Limited sorting options for tracks.

Fix: 1. Use Search Function: Instead of sorting, use the search bar to find specific tracks or artists quickly. 2. Create Custom Playlists: Manu... ⇲
 
Slow issue

Interface lag and performance issues.

Fix: 1. Restart Your Device: Sometimes, a simple restart of your iPhone can resolve performance issues. 2. Close Background Apps: Double-tap the... ⇲
 
Bugs issue

Frequent unwanted track shuffling.

Fix: 1. Check Shuffle Settings: Ensure that the shuffle option is turned off. Look for a shuffle icon in the player interface and tap it to disab... ⇲
 
Search issue

Inability to find certain songs available on VK.

Fix: 1. Use the Search Function: Utilize the search bar to look for specific songs or artists directly. 2. Check for Regional Restrictions: Some... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.2%

Bad experience
4.2%

Neutral
1.6%

~ from our NLP analysis of 4,223 combined software ratings.

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 Private Data VK Music collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. BOOM β€’ VK: $9.99 ΠœΡƒΠ·Ρ‹ΠΊΠ° Π±Π΅Π· ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ
  2. BOOM β€’ VK: $2.49 ΠœΡƒΠ·Ρ‹ΠΊΠ° Π±Π΅Π· ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ
  3. VK Music β€’ Combo: $9.99 ΠœΡƒΠ·Ρ‹ΠΊΠ° Π±Π΅Π· ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ ΠΈ ΠΌΠ½ΠΎΠ³ΠΎΠ΅ Π΄Ρ€ΡƒΠ³ΠΎΠ΅
  4. VK Music: $9.99 Подписка Π½Π° ΠΌΡƒΠ·Ρ‹ΠΊΡƒ Π±Π΅Π· Ρ€Π΅ΠΊΠ»Π°ΠΌΡ‹ ΠΈ ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ
  5. ΠœΡƒΠ·Ρ‹ΠΊΠ° Π±Π΅Π· ΠΈΠ½Ρ‚Π΅Ρ€Π½Π΅Ρ‚Π° ΠΈ Ρ€Π΅ΠΊΠ»Π°ΠΌΡ‹: $9.99 Π‘Π»ΡƒΡˆΠ°ΠΉΡ‚Π΅ Π»ΡŽΠ±ΠΈΠΌΡ‹Π΅ Ρ‚Ρ€Π΅ΠΊΠΈ ΠΈ подкасты
  6. VK Music: $9.99 Подписка Π½Π° ΠΌΡƒΠ·Ρ‹ΠΊΡƒ Π±Π΅Π· Ρ€Π΅ΠΊΠ»Π°ΠΌΡ‹ ΠΈ ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ
  7. VK Music β€’ Combo: $9.99 ΠœΡƒΠ·Ρ‹ΠΊΠ° Π±Π΅Π· ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ ΠΈ ΠΌΠ½ΠΎΠ³ΠΎΠ΅ Π΄Ρ€ΡƒΠ³ΠΎΠ΅
  8. VK Music β€’ Combo: $9.99 ΠœΡƒΠ·Ρ‹ΠΊΠ° Π±Π΅Π· ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ ΠΈ ΠΌΠ½ΠΎΠ³ΠΎΠ΅ Π΄Ρ€ΡƒΠ³ΠΎΠ΅
  9. BOOM β€’ VK: $3.49 ΠœΡƒΠ·Ρ‹ΠΊΠ° Π±Π΅Π· ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ
  10. BOOM β€’ OK: $9.99 ΠœΡƒΠ·Ρ‹ΠΊΠ° Π±Π΅Π· ΠΎΠ³Ρ€Π°Π½ΠΈΡ‡Π΅Π½ΠΈΠΉ