fix problems on [iphone]

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MobileFamilyTree 10

Info:

company: Synium Software GmbH

: https://www.syniumsoftware.com/support

: www.syniumsoftware.com

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🛠️ Common Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot permanently delete family trees

Fix: To permanently delete a family tree in MobileFamilyTree 10, first, open the app and navigate to the family tree you wish to delete. Tap on t... ⇲

Cursor jumps when editing notes

Fix: This issue may be related to touch sensitivity settings on your iPhone. Go to 'Settings' > 'Accessibility' > 'Touch' and adjust the 'Touch A... ⇲

Printing issue

Printing issues with font sizes

Fix: To address printing issues, first check the print settings before sending the document to the printer. Ensure that the font size is set corr... ⇲

Export issue

Export options limited

Fix: To work around limited export options, consider exporting your family tree data in the available formats and then using third-party software... ⇲

Syncing issue

Difficult to import family members from contacts

Fix: To simplify importing family members, ensure that your contacts are properly formatted. Make sure that names and relationships are clearly d... ⇲

Duplicate names when syncing with FamilySearch

Fix: To resolve duplicate names, first, check your FamilySearch account for any duplicates and merge them there before syncing again. Log into Fa... ⇲

Doesn't sync with MacFamilyTree

Fix: To troubleshoot syncing issues, ensure that both MobileFamilyTree and MacFamilyTree are updated to the latest versions. Check the App Store... ⇲

Notifications issue

Frequent prompts for reviews

Fix: To reduce the frequency of review prompts, check if there is an option in the app settings to disable feedback requests. Navigate to 'Settin... ⇲

Support issue

Inadequate manual and FAQ support

Fix: If the manual and FAQ are lacking, consider looking for user forums or community support groups online. Many users share tips and solutions... ⇲

Network issue

Cloud web receives errors

Fix: If you are encountering errors with the cloud web feature, first ensure that you have a stable internet connection. Try switching between Wi... ⇲