fix problems on Under Armour [iphone]

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—— Run into issues on Under Armour? Get help pending when official support gets back to you!

Under Armour
Info:
company: Under Armour, Inc.
: https://help.underarmour.com/app/ask
: www.underarmour.com
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Account issue

Unable to change personal info in app

Fix: 1. Check for Updates: Ensure the app is updated to the latest version as updates may fix bugs related to personal info changes. 2. Navigate... ⇲
 
Bugs issue

Items in cart do not reflect correct subtotal

Fix: 1. Refresh the Cart: Remove items from the cart and add them back again to see if the subtotal updates correctly. 2. Clear App Cache: Follow... ⇲

Inability to track orders effectively

Fix: 1. Refresh Order Tracking: Log out and log back into your account to refresh the order tracking information. OR 2. Use the Website: If th... ⇲

Inconsistent availability of items

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as updates may fix inventory issues. OR 2. Use the Website: If the... ⇲
 
Notifications issue

Delayed notifications for new releases

Fix: 1. Check Notification Settings: Go to your iPhone Settings > Notifications > Under Armour and ensure notifications are enabled. Also, check... ⇲
 
Syncing issue

Saved items often disappear

Fix: 1. Ensure You Are Logged In: Make sure you are logged into your account when saving items. If you are not logged in, saved items may not be... ⇲

Under Armour does not sync with website purchases

Fix: 1. Log Out and Log Back In: This can refresh your account data and sync purchases between the app and website. OR 2. Check for Updates: E... ⇲
 
Payments issue

Payment processing issues

Fix: 1. Check Payment Method: Ensure your payment method is valid and has sufficient funds. Go to your account settings to verify your payment in... ⇲

Refund process is lengthy

Fix: 1. Check Refund Status: Log into your account and check the status of your refund in the order history. This can provide updates on the proc... ⇲
 
Support issue

Customer service response is slow

Fix: 1. Use In-App Support: Check if the app has a support or help section that may provide quicker responses or FAQs that can help resolve your... ⇲
 
Login issue

Error messages when logging in

Fix: 1. Check Credentials: Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feat... ⇲
 
Downloads issue

Shipping labels not accessible

Fix: 1. Check Order History: Go to your order history in the app and see if the shipping label is available for download there. OR 2. Use the... ⇲
 
UI issue

Under Armour navigation can be confusing

Fix: 1. Explore the App: Spend some time navigating through different sections of the app to familiarize yourself with its layout and features.... ⇲
 
Customization issue

Limited ability to match items together

Fix: 1. Use the Search Function: Use the search bar to find items that are often paired together, such as shoes and apparel. OR 2. Check Recom... ⇲
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 what users are saying
Good experience
95.9%

Bad experience
2.6%

Neutral
1.5%

~ from our NLP analysis of 72,920 combined software ratings.

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 Private Data Under Armour collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics