fix problems on Axon View [iphone]

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—— Run into issues on Axon View? Get help pending when official support gets back to you!

Axon View
Info:
company: Axon Enterprise, Inc.
: https://my.axon.com
: www.axon.com
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Camera issue

difficulties connecting to camera

Fix: 1. Check Bluetooth Settings: Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and make sure it is turned on. Also, ens... ⇲

Axon View disconnects from camera

Fix: 1. Ensure Camera is On: Make sure your camera is powered on and in range of your iPhone. 2. Reconnect the Camera: Go to Bluetooth settings... ⇲

Axon View does not stay paired with camera

Fix: 1. Ensure Bluetooth is Enabled: Go to Settings > Bluetooth and make sure it is turned on. Also, ensure the camera is in pairing mode. 2. Fo... ⇲
 
Installation issue

Axon View requires constant reinstallations

Fix: 1. Check for Storage Space: Go to Settings > General > iPhone Storage to ensure you have enough space on your device. If storage is low, del... ⇲
 
Slow issue

video playback is slow

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If the speed is low, try switching to a different network o... ⇲
 
Freezing issue

Axon View freezes during playback

Fix: 1. Restart the App: Close the Axon View app completely and reopen it. This can help reset any temporary glitches causing the freeze. 2. Upd... ⇲

Axon View is unresponsive

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-tap the home button) to access the app switcher, then swipe Axon V... ⇲
 
Video issue

unable to skip through videos

Fix: 1. Check App Settings: Look for any settings within the app that may restrict skipping. Adjust these settings if available. 2. Restart the... ⇲

poor video quality

Fix: 1. Check Video Settings: Within the app, look for video quality settings and adjust them to a higher resolution if available. 2. Ensure Goo... ⇲

issues with video naming

Fix: 1. Check App Settings: Look for any settings related to video naming or organization within the app and adjust them accordingly. 2. Rename... ⇲
 
UI issue

Axon View is not landscape-friendly

Fix: 1. Check Device Orientation Lock: Ensure that your device's orientation lock is turned off. Swipe down from the top-right corner to access t... ⇲

frustrating user experience

Fix: 1. Familiarize with the App: Spend some time exploring the app's features and settings to better understand how to navigate it effectively.... ⇲
 
Login issue

Axon View forces repeated logins

Fix: 1. Check App Settings: Look for any settings related to login sessions or remember me options and enable them if available. 2. Clear App Ca... ⇲
 
Loading issue

constant buffering

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If the speed is low, try switching to a different network o... ⇲
 
Support issue

difficult to access user manuals

Fix: 1. Check the App: Look for a help or support section within the app itself, which may contain user manuals or FAQs. 2. Search Online: Use a... ⇲
 
Network issue

Axon View has connectivity issues

Fix: 1. Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings. This can help resolve connectivity issues by refreshin... ⇲
 
Updates issue

Axon View lacks updates to fix bugs

Fix: 1. Check for Updates Regularly: Regularly check the App Store for updates to ensure you have the latest version of the app, which may includ... ⇲
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 what users are saying
Bad experience
85.4%

Good experience
9.0%

Neutral
5.6%

~ from our NLP analysis of 89 combined software ratings.

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 Private Data Axon View collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics