fix problems on Pinreel [iphone]

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—— Run into issues on Pinreel? Get help pending when official support gets back to you!

Pinreel: Intro & Reels Maker
Info:
company: Neurondigital Ltd
: https://pinreel.app
: pinreel.app
Chat with our AI-based Pinreel Support
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Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during playba... ⇲
 
Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. 2.... ⇲
 
Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app or on the official website. This may provide answers to common questions or issues. 2. Util... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > Pinreel. Ensure that notifications are enabled and se... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store description. Ensure your device meets the minimum requirements. 2. If your de... ⇲
 
UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore all settings within the app to see if there are any hidden customization options. Sometimes features are not immediately obvious.... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for Pinreel to save batt... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
100.0%

Bad experience
0.0%

Neutral
0.0%

~ from our NLP analysis of 16 combined software ratings.

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 Private Data Pinreel collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pinreel Pro - Monthly Plan: $4.49 All Story & Reel Templates + editing features
  2. Pinreel Pro - Yearly Plan: $39.99 All Story & Reel Templates + editing features
  3. Export one Animated Design: $0.99 Export a single design as a video or gif
  4. Pinreel Lifetime Pro: $94.99 All Story & Reel Templates + editing features