fix problems on First [iphone]

—— Run into issues on First? Get help pending when official support gets back to you!

FirstMobile Personal Banking

Info:

company: The First National Bank of Long Island

: https://www.fnbli.com/Contact-Us.aspx

: www.fnbli.com

Chat with our AI-based First Support

🛠️ Common First Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Login screen fails to display

Fix: 1. Restart the App: Close the FirstMobile app completely by swiping it away from the app switcher. Then, reopen the app to see if the login... ⇲

Account locks after few incorrect passcode attempts

Fix: 1. Wait for the Lockout Period: If your account is locked, wait for the specified lockout period (usually 5-15 minutes) before trying again.... ⇲

Notifications issue

Expired password not communicated

Fix: 1. Regularly Update Password: Make it a habit to change your password periodically. Set a reminder on your phone to update your password eve... ⇲

Security issue

Face ID recognition issues

Fix: 1. Reconfigure Face ID: Go to Settings > Face ID & Passcode. Enter your passcode, then tap 'Reset Face ID'. After that, set up Face ID again... ⇲

Frustrating password and Face ID usage

Fix: 1. Simplify Your Password: Create a password that is both secure and easy for you to remember. Consider using a phrase or a combination of w... ⇲

Support issue

Lack of customer service call center

Fix: 1. Use In-App Support: Check if the FirstMobile app has a support or help section. Many apps provide FAQs or chat support within the app its... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

3.0%

Neutral

2.4%

~ from our NLP analysis of 573 combined software ratings.

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Private Data First collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics