fix problems on Kaiber [iphone]

—— Run into issues on Kaiber? Get help pending when official support gets back to you!

Kaiber

Info:

company: Kaiber

: https://intercom.help/kaiber/en

: kaiber.ai

Chat with our AI-based Kaiber Support

🛠️ Common Kaiber Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot create storyboards

Fix: While Kaiber does not support storyboard creation directly, you can use a separate app like 'Storyboard That' or 'Canva' to create a storybo... ⇲

Finicky performance

Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. This... ⇲

Audio issue

Unable to shorten music

Fix: Use a third-party audio editing app like 'GarageBand' or 'Audacity' to trim your music before importing it into Kaiber. Open the app, import... ⇲

Payments issue

Credit upscaling required despite subscription

Fix: Review your subscription plan to ensure it includes the features you need. If you find that you are consistently running out of credits, con... ⇲

No discounted music creator subscription

Fix: Look for promotional offers or seasonal discounts that may be available for the music creator subscription. Check the app regularly or follo... ⇲

Charged without usage

Fix: Review your subscription settings to ensure you are aware of any automatic renewals or charges. Go to Settings > [Your Name] > Subscriptions... ⇲

Mobile app prompts for additional credits

Fix: Be mindful of your credit usage and plan your projects accordingly. If you find yourself frequently needing more credits, consider adjusting... ⇲

No credit back for unsatisfactory videos

Fix: To avoid unsatisfactory results, take the time to plan your videos carefully and review your project settings before finalizing. This can he... ⇲

Limited daily/weekly credit distribution

Fix: Plan your projects around the credit distribution limits. Prioritize your most important projects and allocate credits accordingly to avoid... ⇲

Customization issue

Limited style options

Fix: Explore other apps or platforms that offer a wider range of styles and consider integrating those styles into your Kaiber projects. You can... ⇲

No option to save style keywords

Fix: Keep a separate note on your phone or a document where you can jot down your favorite style keywords. This way, you can refer back to them w... ⇲

Video issue

Cannot fix video orientation

Fix: Use a video editing app like 'iMovie' or 'InShot' to rotate your video after exporting it from Kaiber. Open the app, import your video, and... ⇲

Lack of smoother transitions

Fix: Experiment with different transition effects available in Kaiber. Sometimes, adjusting the timing or duration of transitions can create a sm... ⇲

Freezing issue

Kaiber freezes occasionally

Fix: Try restarting the app by closing it completely and reopening it. This can help clear any temporary glitches that may be causing the freeze.... ⇲

UI issue

Limited access to gallery through app

Fix: Use the web version of Kaiber if available, as it may provide better access to your gallery and project files. Check if you can log in throu... ⇲

Slow issue

Slow rendering

Fix: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage and delete any unnecessary files or apps to... ⇲

Bugs issue