fix problems on ThinkSpace [iphone]

​

—— Run into issues on ThinkSpace? Get help pending when official support gets back to you!

ThinkSpace: Next-gen Mind Map
Info:
company: Naoya Enokida
: http://thinkspaceappsupport.strikingly.com/
Chat with our AI-based ThinkSpace Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

no nesting of nodes

Fix: To simulate nesting, you can create a parent node and use sub-nodes that are visually connected. Use lines or arrows to indicate relationshi... ⇲
 
UI issue

cards not automatically aligned

Fix: Manually align your cards by selecting them and using the alignment tools available in the app. Look for options like 'Align Left', 'Align R... ⇲

counterintuitive interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily over... ⇲

difficult to delete elements like arrows

Fix: Try tapping and holding the element you want to delete until a menu appears, which may include a delete option. This can vary by device, so... ⇲
 
Bugs issue

pro features not functional

Fix: Check if your subscription is active and that you are logged into the correct account. Sometimes, logging out and back in can refresh your a... ⇲

bugs with screen rotation

Fix: Lock your screen orientation while using the app to avoid issues with rotation. This can help maintain a consistent view while working on yo... ⇲
 
Syncing issue

can't sync canvases across devices

Fix: Ensure that you are logged into the same account on all devices. Check your internet connection and try refreshing the app to see if the syn... ⇲
 
Support issue

poor documentation

Fix: Search for user-generated tutorials or videos online. Many users share their experiences and tips on platforms like YouTube or forums, which... ⇲

no manual or help website

Fix: Utilize community forums or social media groups where users discuss the app. These platforms can be valuable resources for troubleshooting a... ⇲
 
Privacy issue

horrible privacy issues

Fix: Review the app's privacy settings and adjust them to limit data sharing. Be cautious about the information you input into the app, especiall... ⇲
 
Installation issue

non-responsive after installation

Fix: Try restarting your device to clear any temporary glitches that may be causing the app to be unresponsive. If the issue persists, uninstall... ⇲
 
Freezing issue

glitches and freezing after subscription

Fix: Clear the app's cache if the option is available in the settings. This can help resolve performance issues caused by accumulated data. OR... ⇲

ThinkSpace freezes when opening or creating canvas

Fix: Try clearing the app's cache or data through your device settings. This can help resolve freezing issues caused by corrupted data. OR If... ⇲
 
Payments issue

limited free version

Fix: Maximize the use of the free version by focusing on essential features that meet your needs. Prioritize your most important projects to make... ⇲

only allows 2 files for free version

Fix: Plan your projects carefully and prioritize which files you need to keep active. Regularly delete or export completed projects to free up sp... ⇲
 
Backup issue

lost work after upgrades or resets

Fix: Regularly back up your work by exporting canvases as image files or PDFs. This ensures you have copies of your work in case of unexpected is... ⇲
 
Slow issue

laggy performance

Fix: Close any unnecessary apps running in the background to free up system resources. This can help improve the performance of ThinkSpace. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
82.7%

Bad experience
11.2%

Neutral
6.2%

~ from our NLP analysis of 260 combined software ratings.

 Switch to these Alternatives:
MindSpace - Mind Map
SimpleMind - Mind Mapping
Diagrams Notepad 3
Flowdia Diagrams
Mindly (mind mapping)
Mind Map Maker - Mindomo
miMind
YouMind - Mind Map Brainstorm
Mind Mapping

 Private Data ThinkSpace collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. ThinkSpace Pro Access: $2.99 - For Creative Professionals
  2. ThinkSpace Pro Access: $29.99 - For Creative Professionals