fix problems on TM DONE [iphone]

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—— Run into issues on TM DONE? Get help pending when official support gets back to you!

TM DONE
Info:
company: TmDone
: https://www.facebook.com/TmDone-101342828068148
: www.tmdone.com
Chat with our AI-based TM DONE Support
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Registration issue

Inability to change registered data

Fix: 1. Check Account Settings: Open the app, go to your profile or account settings, and look for options to edit your registered data. If avail... ⇲
 
Support issue

Long delivery times

Fix: 1. Order During Off-Peak Hours: Try placing your orders during non-peak hours when demand is lower, which may result in faster delivery time... ⇲

Drivers often late

Fix: 1. Track Your Order: Use the app's tracking feature to monitor your order's progress. This can give you an idea of when to expect your deliv... ⇲

Order cancellations

Fix: 1. Check Order Status: Regularly check the status of your order in the app. If you notice a cancellation, you may be able to reorder quickly... ⇲

Unresponsive support

Fix: 1. Use Multiple Channels: If the in-app support is unresponsive, try reaching out via email or social media. Sometimes, different channels y... ⇲

Cold food upon delivery

Fix: 1. Provide Delivery Instructions: When placing your order, specify any special instructions for the driver to ensure they handle your food p... ⇲

No options for timely delivery

Fix: 1. Plan Ahead: If you know you need food at a specific time, place your order well in advance to ensure timely delivery. 2. Use Scheduled Or... ⇲
 
Payments issue

Payment issues with card

Fix: 1. Check Card Details: Ensure that your card information is entered correctly in the app. Go to payment settings and verify the card number,... ⇲
 
Compatibility issue

Limited restaurant selection

Fix: 1. Expand Your Search Area: If the app allows, try increasing your delivery radius to see if more restaurants become available. 2. Check for... ⇲
 
Freezing issue

Frequent app freezes

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe away any apps running in the... ⇲
 
Location issue

Inaccurate location identification

Fix: 1. Check Location Settings: Ensure that your location services are enabled for TM DONE. Go to Settings > Privacy > Location Services and mak... ⇲
 
Security issue

Stolen points

Fix: 1. Check Account Activity: Review your account activity to see if there are any unauthorized transactions. If you notice anything suspicious... ⇲
 
Bugs issue

Discount codes not working

Fix: 1. Check Expiration Dates: Ensure that the discount code you are trying to use is still valid and has not expired. 2. Enter Codes Correctly:... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.9%

Bad experience
12.3%

Neutral
3.9%

~ from our NLP analysis of 1,264 combined software ratings.

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 Private Data TM DONE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics