fix problems on Digital Token [iphone]

—— Run into issues on Digital Token? Get help pending when official support gets back to you!

Digital Token

Info:

company: Scotiabank

: https://apps.scotiabank.com/scotia-connect/contactus_en.htm

: www.scotiabank.com

Chat with our AI-based Digital Token Support

🛠️ Common Digital Token Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Digital Token freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Check your internet speed: Use a speed test app to check your connection. If it’s slow, try resetting your router or switching to a diffe... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available for... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if Digital Token has an option to download streams or content for offline viewing. Look for a dow... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help resources: Check if Digital Token has a help or FAQ section within the app. This can provide quick answers to common issu... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Digital Token and ensure that notifications are enabled. Adjust the setting... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore app settings: Go to the settings within Digital Token to see if there are any customization options available that you may have o... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Digital Token to reduce battery usage.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with Digital Token. Go to Settings > General >... ⇲