fix problems on Creative Preview [iphone]

—— Run into issues on Creative Preview? Get help pending when official support gets back to you!

Creative Preview

Info:

company: Google

: https://support.google.com/richmedia/answer/2879163?ref_topic=4455748

Chat with our AI-based Creative Preview Support

🛠️ Common Creative Preview Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Creative Preview freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. If... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content for offline use: Check if Creative Preview allows you to download specific streams or content for offline viewing. Look... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for Creative Preview. Developers often release updates to fix bug... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the app’s official website or user forums for FAQs, troubleshooting guides, or community support. Many co... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Creative Preview and ensure that notifications are enabled. Adjust the sett... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the app’s page on the App Store to see the minimum iOS version required. If your device is outdated, con... ⇲

UI issue

cluttered user interface

Fix: 1. Customize your view: Check if the app allows you to rearrange or hide certain elements in the interface. Look for settings that let you c... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app’s settings thoroughly to see if there are any hidden customization options that you may have missed.... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Creative Preview to reduce battery usage... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

78.3%

Neutral

13.0%

Bad experience

8.7%

~ from our NLP analysis of 23 combined software ratings.

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Private Data Creative Preview collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics