fix problems on FaceTap [iphone]

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—— Run into issues on FaceTap ? Get help pending when official support gets back to you!

FaceTap for FaceTime Call
Info:
company: Yajing Qian
: https://www.ipopapp.com/
: www.ipopapp.com
Chat with our AI-based FaceTap Support
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Bugs issue

unable to add new contacts

Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Contacts and ensure that FaceTap has permission to access your... ⇲

waste of time

Fix: Evaluate your usage of the app and determine if it meets your needs. If it does not, consider uninstalling it and exploring other apps that... ⇲
 
Crashes issue

FaceTap crashes or shows a blank screen

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping FaceTap off the screen. The... ⇲
 
Network issue

disconnections during calls

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue improves. You can also try resettin... ⇲

inability to call or FaceTime

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲
 
Ads issue

ads persist after payment

Fix: Check if you are logged into the correct account that made the payment. Sometimes, users may have multiple accounts, and the app may not rec... ⇲
 
Compatibility issue

doesn't allow iMessage

Fix: Verify that iMessage is enabled on your device. Go to Settings > Messages and ensure that iMessage is turned on. If it is already on, try to... ⇲

no support for Galaxy phones

Fix: If you have access to a Galaxy phone, consider using alternative apps that are compatible with both iPhone and Galaxy devices for video call... ⇲
 
UI issue

doesn't show contact photos

Fix: Ensure that the contact photos are saved correctly in your Contacts app. Open the Contacts app, select a contact, and check if the photo is... ⇲
 
Setup issue

setup process is frustrating

Fix: Follow a step-by-step guide or tutorial for setting up FaceTap. Look for video tutorials online that can visually guide you through the proc... ⇲
 
Permissions issue

FaceTap hijacks phone

Fix: Check your app settings to see if there are any options that allow FaceTap to take over certain functions. Adjust these settings to limit th... ⇲
 
Customization issue

no profile creation options

Fix: Check the app settings to see if there is an option to create a profile. Sometimes, this feature may be hidden under account settings or pre... ⇲
 
Functionality issue

limited functionality

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, users may overlook certain functionalities that co... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.0%

Bad experience
11.4%

Neutral
4.6%

~ from our NLP analysis of 1,387 combined software ratings.

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 Private Data FaceTap collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro Upgrade: $2.99 Unlock all the restrictions & Remove all Ads.