—— Run into issues on RenasantBiz ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the latest version of the RenasantBiz app. Check the App Store for updates and install any available updates. This... ⇲
Fix: Familiarize yourself with the app's shortcuts and features. Some apps allow you to set up quick access to frequently used functions, which c... ⇲
Fix: Ensure that you are endorsing checks clearly and correctly. Use a dark pen and write your endorsement in the designated area without any add... ⇲
Fix: Check if there are any filters or settings in the app that limit the transaction history view. Adjust these settings to see if you can expan... ⇲
Fix: Take time to explore the app's layout and familiarize yourself with its features. Sometimes, understanding the layout can improve navigation... ⇲
Fix: Ensure you are in a well-lit area when capturing photos of checks. Natural light can help improve the quality of the image. OR Hold the c... ⇲
Fix: Check the app's security settings to see if there is an option to extend the password change interval. If not, consider using a password man... ⇲
Fix: Check your device settings to ensure that biometric features (like Face ID or Touch ID) are enabled for the app. If the app does not support... ⇲
Fix: Check your device's battery optimization settings. Some devices may log apps out to save battery. Adjust these settings to allow the app to... ⇲
Fix: If possible, save your customer ID in a secure password manager to make it easier to enter during login. OR Check if there is an option t... ⇲
Fix: Make sure you are entering your credentials correctly and check for any caps lock or keyboard issues that may cause incorrect entries. OR... ⇲
Fix: Check if there are any updates available for the app that may include new features like face recognition. Keeping the app updated can provid... ⇲
Fix: Use a separate note-taking app to keep track of transaction memos. You can refer to this app whenever you need to recall transaction details... ⇲
Fix: Check the app's help section or FAQ for instructions on how to reset your password for business accounts. Sometimes, this process may differ... ⇲
Fix: Ensure that your device's operating system is up to date, as this can affect app performance and compatibility. OR Explore online forums... ⇲
Fix: Regularly clear the app's cache by deleting and reinstalling it. This can help improve performance by removing any accumulated data that may... ⇲