fix problems on ProctorExam [iphone]

—— Run into issues on ProctorExam? Get help pending when official support gets back to you!

ProctorExam

Info:

company: Procwise

: https://proctorexam.com/

: proctorexam.com

Chat with our AI-based ProctorExam Support

🛠️ Common ProctorExam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ProctorExam stops working during exam

Fix: Ensure your device is fully updated. Go to Settings > General > Software Update and install any available updates. This can help fix bugs th... ⇲

difficult installation process

Fix: Follow the installation guide provided on the ProctorExam website carefully. Make sure to check for any prerequisites or system requirements... ⇲

Network issue

system-wide outages

Fix: Check the ProctorExam status page or their social media channels for any announcements regarding outages. This can help you determine if the... ⇲

frequent disconnections

Fix: Ensure your internet connection is stable. If using Wi-Fi, try switching to a wired connection or moving closer to the router to reduce disc... ⇲

Support issue

customer service unhelpful

Fix: Utilize the FAQ section on the ProctorExam website. Many common issues are addressed there, which may provide immediate solutions without ne... ⇲

automated support responses

Fix: When submitting a support ticket, include specific details about your issue and request a human response. This may increase the chances of g... ⇲

poor customer service

Fix: Utilize community forums or user groups where other users may share solutions or experiences that can help you resolve your issue without ne... ⇲

Video issue

video transmission issues

Fix: Check your internet connection speed. A slow connection can cause video issues. Use a wired connection if possible, or move closer to your W... ⇲

Compatibility issue

ProctorExam requires both phone and computer access

Fix: Ensure both devices are connected to the same Wi-Fi network to facilitate communication between them during the exam. OR Familiarize your... ⇲

Privacy issue

privacy concerns

Fix: Review the app's privacy policy to understand how your data is used and stored. Make sure you are comfortable with their practices before us... ⇲

Crashes issue

ProctorExam crashes during setup

Fix: Clear the app's cache by going to Settings > General > iPhone Storage > ProctorExam and selecting 'Offload App'. Then reinstall it to clear... ⇲

Notifications issue

no notification for video drop

Fix: Regularly check the app's settings to ensure notifications are enabled. Go to Settings > Notifications > ProctorExam and adjust the settings... ⇲

Freezing issue

locked up multiple times

Fix: Force close the app by swiping up from the bottom of the screen and swiping the ProctorExam app off the screen. Then reopen it to reset its... ⇲

Performance issue

inconsistent performance

Fix: Ensure your device is not overloaded with apps running in the background. Close unnecessary apps to improve performance during the exam. O... ⇲

UI issue

stressful user experience

Fix: Familiarize yourself with the app before the exam day. Take practice tests if available to get comfortable with the interface and features.... ⇲

no way to confirm app is recording

Fix: Check the app settings for any indicators or options that confirm recording status. Some apps may have a visual cue or log that shows record... ⇲