fix problems on Visit A City [iphone]

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—— Run into issues on Visit A City? Get help pending when official support gets back to you!

Visit A City
Info:
company: Visit A City
: http://www.visitacity.com/jsp/contactus.jsp
: www.visitacity.com
Chat with our AI-based Visit A City Support
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Offline issue

Limited offline access to itineraries

Fix: 1. Before going offline, open the app and navigate to your itinerary. 2. Ensure that all relevant information is loaded and visible. 3. Take... ⇲
 
Compatibility issue

Inconsistent functionality between app and website

Fix: 1. Familiarize yourself with both platforms by using them separately. 2. If you notice a feature is missing on the app, check the website fo... ⇲

Limited support for non-museum attractions

Fix: 1. Use the app's search feature to find non-museum attractions by category or keyword. 2. If options are limited, consider using other trave... ⇲
 
Glitches issue

Glitches during use

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app's cache as des... ⇲
 
Customization issue

Lack of detailed descriptions for some attractions

Fix: 1. Use the app's search feature to find the attraction and check if there are any user reviews or photos that provide additional context. 2.... ⇲

Cannot easily rearrange daily itinerary

Fix: 1. Check if the app has a drag-and-drop feature for rearranging itinerary items. 2. If not, manually delete the items from the itinerary and... ⇲

Limited restaurant options

Fix: 1. Use the app's search feature to look for restaurants by cuisine or location. 2. If options are limited, consider using a dedicated restau... ⇲

Cannot change specific event times easily

Fix: 1. Navigate to the event in your itinerary and look for an 'Edit' option. 2. If available, change the time and save the changes. If this opt... ⇲

Not all attractions are included

Fix: 1. Use the app's search feature to find specific attractions. 2. If an attraction is missing, check the app's help section for information o... ⇲
 
Network issue

Some features require internet access

Fix: 1. Before going offline, ensure you have downloaded all necessary information and itineraries. 2. Use the app in areas with Wi-Fi or cellula... ⇲
 
Updates issue

Difficulty in recovering lost plans after updates

Fix: 1. Regularly back up your itinerary by exporting it or taking screenshots. 2. After an update, check the app's settings for any recovery opt... ⇲
 
Loading issue

Visit A City not loading for some users

Fix: 1. Check your internet connection to ensure you have a stable connection. 2. Restart the app and your device to refresh the system. 3. If th... ⇲
 
Support issue

Need for more visible instructions for adding sites

Fix: 1. Explore the app's help or tutorial section for guidance on adding sites. 2. Look for a 'Help' or 'FAQ' option in the app's menu that may... ⇲
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 what users are saying
Good experience
97.3%

Neutral
1.5%

Bad experience
1.2%

~ from our NLP analysis of 13,329 combined software ratings.

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 Private Data Visit A City collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Visit A City Premium Content: $4.99 Subscription unlocks itineraries & AI Tools
  2. Visit A City Premium Content: $49.99 Subscription unlocks itineraries & AI Tools