fix problems on LiveIn [iphone]

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—— Run into issues on LiveIn? Get help pending when official support gets back to you!

LiveIn - Share Your Moment
Info:
company: Livehouse Limited
: https://www.livein.mobi/
: site.livein.social
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Content issue

Inappropriate content from users

Fix: Utilize the reporting feature to report any inappropriate content you encounter. This helps maintain a safer community and can lead to actio... ⇲
 
UI issue

Difficulty in following new users

Fix: Use the search function to find users by their usernames or interests. Once you find them, click on their profile and select 'Follow'. OR... ⇲

Inability to unlike posts

Fix: Try tapping the 'Like' button again on the post you want to unlike. If it doesn’t work, restart the app and try again. OR Log out of your... ⇲

Difficulty in adding friends

Fix: Use the search function to find friends by their usernames or email addresses. Once found, send them a friend request directly. OR Engage... ⇲

Inability to see world posts

Fix: Check your app settings to ensure that location services are enabled, as this may affect the visibility of world posts. OR Engage with th... ⇲
 
Customization issue

Limited picture creation and editing tools

Fix: Explore third-party photo editing apps that you can use before uploading images to LiveIn. Apps like Snapseed or Canva offer extensive editi... ⇲

No bio or profile customization options

Fix: Explore the profile settings to see if there are any hidden options for customization that you may have overlooked. OR Consider using a d... ⇲
 
Account issue

Issues with password recovery

Fix: Ensure you are using the correct email address associated with your account. If you don’t receive a recovery email, check your spam or junk... ⇲
 
Glitches issue

Glitches in displaying images

Fix: Clear the app cache by going to your iPhone settings, selecting LiveIn, and choosing 'Clear Cache' if available. This can resolve display is... ⇲
 
Security issue

Lack of age verification

Fix: Be cautious about the content you engage with and the users you interact with. Avoid sharing personal information that could reveal your age... ⇲
 
Privacy issue

No option to make accounts private

Fix: Consider creating a separate account for more private interactions, using a different email address and only sharing it with trusted friends... ⇲
 
Settings issue

Confusing messaging settings

Fix: Take time to explore the messaging settings in the app. Look for options related to notifications and privacy to customize your experience.... ⇲

Profanity filter overly restrictive

Fix: If you encounter issues with the filter, try rephrasing your messages or comments to avoid triggering the filter while still conveying your... ⇲
 
Notifications issue

Inconsistent notifications for new posts

Fix: Check your notification settings in the app and on your device. Ensure that notifications are enabled for LiveIn in your iPhone settings und... ⇲
 
Messages issue

Limited options for sending pictures to specific users

Fix: Use direct messaging features to send pictures privately to specific users instead of posting them publicly. OR Consider using other mess... ⇲
 
Support issue

Poor customer support response

Fix: Utilize the app’s FAQ section for common issues and solutions that may address your concerns without needing direct support. OR Document... ⇲
 
Audio issue

No option to mute video sound

Fix: When playing a video, try using the volume controls on your device to lower the sound or mute it entirely. OR If the app allows, consider... ⇲
 
Crashes issue

LiveIn crashes or freezes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. OR Try restar... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.6%

Neutral
2.8%

Bad experience
2.6%

~ from our NLP analysis of 30,515 combined software ratings.

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 Private Data LiveIn collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data