fix problems on Monta Charge [iphone]

—— Run into issues on Monta Charge? Get help pending when official support gets back to you!

Monta Charge

Info:

company: Monta

: https://app.monta.app/support

: monta.com

Chat with our AI-based Monta Charge Support

🛠️ Common Monta Charge Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Charging point malfunctioned and still charged user

Fix: 1. Check the charging point for any visible damage or debris. Clean the charging port with a soft brush or compressed air. 2. Restart the Mo... ⇲

Login issues after charging attempt

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolves the issue. 2. Clear the app ca... ⇲

Account issue

Password reset error despite receiving email

Fix: 1. Check your spam or junk folder for the password reset email. Sometimes, these emails can be misdirected. 2. Ensure that you are clicking... ⇲

Payments issue

Lack of clarity on charging fees

Fix: 1. Check the app settings or help section for any information regarding charging fees. There may be a FAQ or help guide that outlines the fe... ⇲

Settings issue

Scheduling charging feature not functional

Fix: 1. Ensure that you have the latest version of the Monta Charge app installed. Go to the App Store and check for updates. 2. Restart the app... ⇲

Slow issue

Slower than competing apps in starting a charge

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for Monta Charge, and tap 'Update' if available. 2. Cl... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.5%

Bad experience

14.8%

Neutral

3.7%

~ from our NLP analysis of 27 combined software ratings.

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Private Data Monta Charge collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics