fix problems on St. Anne's CU [iphone]

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—— Run into issues on St. Anne's CU ? Get help pending when official support gets back to you!

St. Anne's CU Mobile Banking
Info:
company: St Anne's Credit Union of Fall River Massachusetts (INC)
: https://www.stannes.com/CONTACT
: www.stannes.com
Chat with our AI-based St. Anne's CU Support
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Support issue

No after business hours support

Fix: 1. Check the app for any FAQs or help sections that may provide guidance on common issues. 2. Utilize any available chat features within the... ⇲

Inability to report issues

Fix: 1. Use the app's help or FAQ section to find solutions to common problems. 2. Document the issue you are experiencing and keep a record of i... ⇲
 
Loading issue

Long loading times for funds

Fix: 1. Clear the app's cache by going to your iPhone settings, selecting the St. Anne's CU Mobile Banking app, and choosing 'Clear Cache' if ava... ⇲
 
Crashes issue

St. Anne's CU crashes after updates

Fix: 1. After an update, restart your iPhone to ensure that all new files are properly loaded. 2. If the app continues to crash, uninstall and th... ⇲
 
Settings issue

Inability to access app at night

Fix: 1. Check if there are any scheduled maintenance notifications from the bank that may affect app access during certain hours. 2. Ensure that... ⇲

Password not saved

Fix: 1. Ensure that you have enabled the 'Remember Me' or 'Save Password' option when logging in. 2. Check your device settings to ensure that th... ⇲

St. Anne's CU does not remember user credentials

Fix: 1. Ensure that you have enabled the 'Remember Me' option when logging in. 2. Check your device settings to ensure that the app has permissio... ⇲
 
Account issue

Frequent account lockouts

Fix: 1. Make sure you are entering the correct password and username. If you have forgotten your password, use the 'Forgot Password' feature to r... ⇲
 
UI issue

Inconsistent transaction display

Fix: 1. Refresh the app by pulling down on the transaction list to reload the data. 2. Check your internet connection, as a weak connection can c... ⇲
 
Compatibility issue

No iPad app available

Fix: 1. Use the iPhone version of the app on your iPad by downloading it from the App Store. It can be used in compatibility mode. 2. Access your... ⇲

Limited functionality on browser

Fix: 1. Ensure you are using a compatible browser. Try accessing the site using Safari or Chrome. 2. Clear your browser's cache and cookies to im... ⇲
 
Glitches issue

Glitches during check deposit

Fix: 1. Ensure that you are following the app's guidelines for check deposits, including proper endorsement and clear images. 2. Try adjusting th... ⇲
 
Login issue

Error messages during login

Fix: 1. Double-check your username and password for any typos. 2. If you have recently changed your password, ensure you are using the updated on... ⇲
 
Payments issue

No option for Zelle transfers

Fix: 1. Check if your bank offers any alternative transfer services within the app. 2. Consider using other payment apps that support Zelle trans... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.9%

Neutral
2.2%

~ from our NLP analysis of 2,415 combined software ratings.

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 Private Data St. Anne's CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics