fix problems on Videoshop [iphone]

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—— Run into issues on Videoshop? Get help pending when official support gets back to you!

Videoshop - Video Editor
Info:
company: Jajijujejo Inc.
: http://videoshop.net/contact
: videoshop.net
Chat with our AI-based Videoshop Support
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Updates issue

Loss of previously purchased features

Fix: Check your account settings to ensure you are logged in with the same Apple ID used for the original purchase. This can help restore access... ⇲

Inconsistent access to pro features after updates

Fix: After an update, check your account settings to ensure your subscription is active. Go to Settings > [Your Name] > Subscriptions to verify y... ⇲
 
Crashes issue

Videoshop crashes during sign-in

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Videoshop, and check for updates. If an update is ava... ⇲
 
Storage issue

Storage issues causing project deletions

Fix: Regularly back up your projects to iCloud or another cloud service. This way, even if the app deletes a project, you can restore it from you... ⇲
 
Support issue

Lack of tutorials for features

Fix: Search for user-generated tutorials on platforms like YouTube. Many users share their experiences and tips on how to use specific features o... ⇲

Support response issues

Fix: Check the app's help section or community forums for answers to common questions. Often, other users have experienced similar issues and may... ⇲
 
Audio issue

Limited music options

Fix: Consider using royalty-free music from other sources. Websites like Free Music Archive or YouTube Audio Library offer free music that you ca... ⇲

No testing option for purchased music

Fix: Before purchasing, look for previews of the music tracks. If the app does not provide this, consider using a different app that allows you t... ⇲
 
Slow issue

Slow music and soundtrack menu

Fix: Try closing other apps running in the background to free up system resources. Double-tap the home button and swipe up on apps to close them.... ⇲
 
UI issue

Confusing new design

Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and features by experimenting with different tools and o... ⇲
 
Payments issue

Frequent price increases

Fix: Monitor the app's pricing and consider purchasing a subscription during promotional periods when prices may be lower. OR Evaluate whether... ⇲
 
Account issue

Loss of access to paid clips and sound effects

Fix: Ensure you are logged into the correct account associated with your purchases. This can help restore access to your paid content. OR Chec... ⇲

Difficulty in restoring purchases

Fix: Go to the app's settings and look for a 'Restore Purchases' option. This is often available in the account or subscription section of the ap... ⇲
 
Customization issue

Limited customization for text effects

Fix: Experiment with different fonts and colors available in the app to create unique text styles. Layering text with different effects can also... ⇲
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 what users are saying
Good experience
97.5%

Bad experience
1.3%

Neutral
1.2%

~ from our NLP analysis of 359,112 combined software ratings.

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 Private Data Videoshop collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Monthly Videoshop Pro: $3.99 1 month of unlimited access to Pro features!
  2. Annual Videoshop Pro: $23.99 1 year of unlimited access to Pro features!
  3. Remove All Watermarks: $2.99 Remove watermark
  4. Bag of Tokens: $0.99 Bag of Tokens
  5. Chest of Tokens: $2.99 Chest of Tokens
  6. Suitcase of Tokens: $1.99 Suitcase of Tokens
  7. Impose tool: $4.99 Unlocks the tool to import videos or photos
  8. Lifetime Videoshop Pro: $99.99 Lifetime of unlimited access to Pro features!
  9. Ken Burns: $7.99 Unlock Ken Burns Effect
  10. Distort tool: $4.99 Unlocks tool to distort the visuals of video