fix problems on MyREC [iphone]

—— Run into issues on MyREC? Get help pending when official support gets back to you!

MyREC

Info:

company: Rappahannock Electric Cooperative

: http://www.myrec.coop/contactus/index.cfm

: www.myrec.coop

Chat with our AI-based MyREC Support

🛠️ Common MyREC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MyREC fails to connect to server

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. You can do this by opening a... ⇲

Unable to log in

Fix: 1. Verify your login credentials: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and... ⇲

Data issue

Data unavailable for energy usage

Fix: 1. Refresh the data: Look for a refresh button or pull down on the screen to refresh the data. This can help retrieve the latest energy usag... ⇲

Crashes issue

MyREC crashes during usage

Fix: 1. Update the app: Ensure that you have the latest version of MyREC installed. Go to the App Store, search for the app, and tap 'Update' if... ⇲

Updates issue

Inconsistent performance after updates

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve performance issues after an update. Hold down the power button and slide to... ⇲

Features issue

Lack of outage reporting features

Fix: 1. Use alternative methods: If the app does not provide outage reporting, consider checking the MyREC website or social media pages for outa... ⇲

Support issue

Poor customer service response

Fix: 1. Use alternative contact methods: If you are not receiving timely responses via email, try reaching out through social media channels or a... ⇲

Frequent login issues

Fix: 1. Clear app data: Go to your iPhone's Settings > General > iPhone Storage > MyREC and delete the app. Reinstall it from the App Store to cl... ⇲

Bugs issue

MyREC not functional for months

Fix: 1. Check for updates: Regularly check the App Store for updates to MyREC. Developers often release updates to fix bugs and improve functiona... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

52.9%

Good experience

44.1%

Neutral

2.9%

~ from our NLP analysis of 34 combined software ratings.

Switch to these Alternatives:

EZ Tolls VA

My Washington Gas

MySVEC

MyNOVEC

Louisa County Sheriff's Office

Sunrise by ION Solar

My Breezeline

DriveSync for Virginia MCP

Columbia Gas

WiFi Your Way

Private Data MyREC collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics