—— Run into issues on AES Student Loans? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either through Wi-Fi or cellular data. If the connection is... ⇲
Fix: 1. Check app permissions: Go to Settings > Privacy > Location Services and ensure that the AES Student Loans app has the necessary permissio... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > AES Student Loans and ensure that notifications are enabled. Adjust the set... ⇲
Fix: 1. Set up manual reminders: Since automatic payments are not available, set up reminders in your phone’s calendar or a task management app t... ⇲
Fix: 1. Use the app’s payment options: Navigate to the payment section of the app and look for any sliders or input fields that allow you to spec... ⇲
Fix: 1. Check app settings: Ensure you are logged into the correct account and check if there are any filters applied that might limit the view o... ⇲
Fix: 1. Review payment options: Go through the payment section of the app carefully to understand the available options and any associated fees.... ⇲
Fix: 1. Restart your device: After an update, restart your iPhone to clear any temporary issues that may cause the app to crash. 2. Clear app cac... ⇲
Fix: 1. Regularly check the app: Make it a habit to log into the app frequently to stay updated on your account status. 2. Set reminders: Use you... ⇲
Fix: 1. Manually enter your address: If the app is not recognizing your address, try entering it manually in the settings or account information... ⇲
Fix: 1. Check for scheduled maintenance: Look for any announcements in the app or on the AES website regarding scheduled maintenance times. 2. Us... ⇲
Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode and ensure that Face ID is set up for the AES Student Loans app. If it’s not,... ⇲
Fix: 1. Reset your password: If you are encountering errors, use the 'Forgot Password?' option to reset your password and try logging in again. 2... ⇲
Fix: 1. Utilize online resources: Check the AES website for FAQs or support articles specifically for military personnel that may address common... ⇲
Fix: 1. Provide feedback: While you should not contact developers, consider sharing your experience on forums or community pages where other user... ⇲