fix problems on Usedo [iphone]

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—— Run into issues on Usedo ? Get help pending when official support gets back to you!

Usedo | Sell & Buy Online
Info:
company: USEDO INTERNATIONAL COMPANY
: https://www.usedoapp.com/contactus
: www.usedoapp.com
Chat with our AI-based Usedo Support
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Crashes issue

Crashes often

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲
 
Slow issue

Lags during use

Fix: Close other apps running in the background. Double-tap the home button (or swipe up from the bottom) and swipe away apps you are not using t... ⇲
 
Images issue

Photos cannot be opened by buyers

Fix: Ensure that the photos are in a compatible format (JPEG, PNG). If they are not, convert them using an image editing app before uploading.... ⇲
 
Bugs issue

Order tracking issues

Fix: Manually track orders by keeping a record of tracking numbers and shipping details. Use a spreadsheet or notes app to log this information f... ⇲

No sales after listing items

Fix: Review your item descriptions and photos. Ensure they are clear, detailed, and appealing. High-quality images and thorough descriptions can... ⇲

Inconsistent item availability

Fix: Regularly check and update your listings to reflect current availability. Remove items that are no longer in stock to avoid confusion. OR... ⇲
 
Freezing issue

Freezing on startup

Fix: Delete and reinstall the app. Press and hold the Usedo app icon until it wiggles, then tap the 'X' to delete it. Reinstall it from the App S... ⇲
 
Uploads issue

Cannot upload new items

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection before attempting to upload new items. OR Try loggi... ⇲
 
Payments issue

High delivery fees

Fix: Consider offering local pickup options to reduce shipping costs for buyers. This can also attract more local customers. OR Research alter... ⇲

Refund process complications

Fix: Keep clear records of all transactions and communications regarding refunds. This can help streamline the process if issues arise. OR Fam... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the app's FAQ or help section for common issues. This can often provide quicker solutions than waiting for customer service. OR D... ⇲
 
Login issue

Technical issues causing logout

Fix: Ensure your app is updated to the latest version, as updates often fix bugs that can cause logouts. OR Check your internet connection. A... ⇲
 
Compatibility issue

Support for Kuwait only

Fix: Explore local alternatives or similar apps that cater to your region. Research platforms that support users in your area. OR If you are i... ⇲
 
Quality issue

Low-quality items listed

Fix: When listing your items, emphasize quality in your descriptions and photos. Highlight any unique features or benefits to attract buyers. O... ⇲
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 what users are saying
Good experience
80.6%

Bad experience
15.3%

Neutral
4.1%

~ from our NLP analysis of 340 combined software ratings.

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 Private Data Usedo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics