fix problems on NYS WCB Virtual Hearings [iphone]

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—— Run into issues on NYS WCB Virtual Hearings? Get help pending when official support gets back to you!

NYS WCB Virtual Hearings
Info:
company: Cloverhound, Inc.
: http://www.wcb.ny.gov/virtual-hearings/technical-support.jsp
: cloverhound.com
Chat with our AI-based NYS WCB Virtual Hearings Support
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Compatibility issue

Inability to test app functionality before meetings

Fix: 1. Schedule a test meeting with a colleague or friend to check the app's functionality. 2. Ensure your microphone and camera permissions are... ⇲

NYS WCB Virtual Hearings has not worked on iPad or iPhone for months

Fix: 1. Check for any available updates for the app in the App Store. 2. Restart your device to clear any temporary issues. 3. Ensure your device... ⇲
 
Audio issue

AirPods disconnect during hearings

Fix: 1. Ensure your AirPods are fully charged and connected properly. Go to Settings > Bluetooth and check the connection status. 2. Try resettin... ⇲
 
Network issue

Users unable to enter hearings

Fix: 1. Verify that you have the correct meeting ID and password. 2. Ensure that the app is updated to the latest version. 3. Restart your device... ⇲

Error message stating no hearing available

Fix: 1. Confirm that you are trying to join a scheduled hearing and that it is not outside the designated time. 2. Refresh the app by closing it... ⇲
 
Updates issue

Repeated inability to join virtual meetings after update

Fix: 1. Restart your device to clear any temporary issues caused by the update. 2. Check for any additional updates for the app that may have bee... ⇲

Inability to enter hearings after recent updates

Fix: 1. Restart the app and your device to refresh the connection. 2. Check for any new updates for the app that may address this issue. 3. Ensur... ⇲
 
Crashes issue

NYS WCB Virtual Hearings crashes immediately upon opening

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Check for updates in the App Store and install any available updates. 3. Clear th... ⇲
 
Bugs issue

Unrelated content appears after using the app

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > NYS WCB Virtual Hearings > Offload App, then reinstall it. 2. Che... ⇲
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 Private Data NYS WCB Virtual Hearings collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
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  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
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