—— Run into issues on Laundry Connect Pay? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to stay logged in or remember your password. If available, enable this feature to reduce... ⇲
Fix: Try clearing the app's cache. Go to your iPhone settings, find Laundry Connect Pay, and look for an option to clear cache or data. This can... ⇲
Fix: Ensure that your device's time settings are set to automatic. Go to Settings > General > Date & Time and enable 'Set Automatically'. This ca... ⇲
Fix: If you notice a machine in poor condition, report it through the app if there is a feature for reporting issues. This can help improve maint... ⇲
Fix: Check if there are any updates available for the app that may include new payment options. Go to the App Store and update if necessary. OR... ⇲
Fix: Document the details of your refund request, including dates and amounts, and follow up through the app or email to ensure it is being proce... ⇲
Fix: Look for a setting in the app that allows you to disable or limit notifications for additional spending. This can help reduce interruptions... ⇲
Fix: Check if there is an option to disable ads in the app settings. Some apps offer a premium version that removes ads for a fee. OR If ads a... ⇲
Fix: Ensure that your device is within a good range of the Wi-Fi signal or has a strong cellular connection. Move closer to the router if using W... ⇲
Fix: Check if there are any updates to the app that may have added this feature. Go to the App Store and update if necessary. OR As a workarou... ⇲
Fix: Look for a FAQ or help section within the app that may address common issues without needing to contact customer service. OR If you need... ⇲
Fix: Check the machine's load capacity before starting your laundry. If you have larger loads, consider splitting them into smaller loads to avoi... ⇲
Fix: Check if there is an option in the app settings to enable biometric login. If not, consider providing feedback through the app for future up... ⇲
Fix: Take a moment to read through the prompts carefully before proceeding. If they are unclear, try to follow the on-screen instructions step-by... ⇲
Fix: Check if there is a refresh button in the app that allows you to update the machine status manually. This can help you get the latest inform... ⇲
Fix: Check your notification settings for the app in your iPhone settings. Ensure that notifications are enabled and set to 'Allow'. OR Try re... ⇲