Fix Hero Band III errors on iphone

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19 problems reported in the past 24 hours

๐Ÿ”   Select the category that fits your issue:
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Notifications
Notifications not working

๐Ÿ› ๏ธ Ensure that notifications are enabled in both the app and your iPhone settings. Go to 'Settings' on... show fix »
Battery notification missing

๐Ÿ› ๏ธ Check the app settings to see if battery notifications are enabled. Go to 'Settings' in the app and... show fix »
Vibration for notifications is inconsistent

๐Ÿ› ๏ธ Check the vibration settings in the app. Go to 'Settings', find 'Vibration', and ensure it is set to... show fix »
Multiple same notifications received

๐Ÿ› ๏ธ Check the notification settings in the app and on your iPhone. Ensure that notifications are not dup... show fix »
 
Syncing
App does not sync with Apple Health

๐Ÿ› ๏ธ Check the app permissions for Apple Health. Go to your iPhone's 'Settings', scroll down to 'Health',... show fix »
 
Bugs
Inconsistent heart rate and blood pressure readings

๐Ÿ› ๏ธ Ensure that the watch is worn correctly on your wrist. It should be snug but not too tight, as this... show fix »
Inaccurate sleep tracking

๐Ÿ› ๏ธ Ensure that the sleep tracking feature is properly calibrated. Manually enter your sleep and wake ti... show fix »
 
Settings
Watch face changes back to default

๐Ÿ› ๏ธ Make sure to save your watch face settings after customizing. After making changes, look for a 'Save... show fix »
Settings reset unexpectedly

๐Ÿ› ๏ธ Check if the app has permission to run in the background. Go to your iPhone's 'Settings', find 'Hero... show fix »
 
Customization
No option for wheelchair mode

๐Ÿ› ๏ธ Use the app's existing activity tracking features to manually log activities that are wheelchair-spe... show fix »
Limited exercise/activity options

๐Ÿ› ๏ธ Use the app's custom activity feature to log exercises that are not included in the default options.... show fix »
Limited number of timers

๐Ÿ› ๏ธ Consider using a third-party timer app that can run alongside Hero Band III. There are many free tim... show fix »
Customization options are limited

๐Ÿ› ๏ธ Explore the app for any hidden customization features. Sometimes, options are not immediately visibl... show fix »
 
Crashes
Watch constantly restarts

๐Ÿ› ๏ธ Perform a hard reset of the watch. Hold down the power button until the watch turns off, then turn i... show fix »
 
Features
No detailed step tracking

๐Ÿ› ๏ธ Ensure that the step tracking feature is enabled in the app settings. Go to 'Settings', find 'Step T... show fix »
No auto-pause feature during workouts

๐Ÿ› ๏ธ Manually pause workouts when needed. Familiarize yourself with the app's interface to quickly access... show fix »
Weather feature stops working

๐Ÿ› ๏ธ Check the app's location settings. Ensure that the app has permission to access your location. Go to... show fix »
 
Downloads
App lacks download options for additional apps

๐Ÿ› ๏ธ Check if there are any updates for the Hero Band III app that might introduce new features or additi... show fix »
 
Screen
Display is too dim

๐Ÿ› ๏ธ Adjust the brightness settings in the app. Go to 'Settings', find 'Display', and increase the bright... show fix »
Touchscreen is not sensitive

๐Ÿ› ๏ธ Clean the screen with a soft, lint-free cloth to remove any dirt or oils that may be affecting touch... show fix »
 
Battery
Charging connection issues

๐Ÿ› ๏ธ Ensure that the charging contacts on both the watch and the charger are clean. Use a soft cloth to w... show fix »
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 Private Data Hero Band III collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
47.1%

Negative experience
36.9%

Neutral
15.9%

~ from our NLP analysis of 5,138 combined software ratings.