fix problems on My Dear [iphone]

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—— Run into issues on My Dear? Get help pending when official support gets back to you!

My Dear: Mental health journal
Info:
company: My Dear LLC
: https://mydearapp.com/privacy_policy
Chat with our AI-based My Dear Support
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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. If the app crashes, try to identi... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Check the app settings to see if there is an option to enable offline mode or download content for offline use. 2. If offline functionali... ⇲
 
Support issue

poor customer support

Fix: 1. Look for a FAQ or help section within the app that may address common issues. 2. Check online forums or communities where other users may... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > My Dear and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app’s layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any hidden customization options that you may have missed. 2. Use external tools or apps to... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If My Dear is using a lot of battery, consider limiting i... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.1%

Bad experience
9.5%

Neutral
2.4%

~ from our NLP analysis of 42 combined software ratings.

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 Private Data My Dear collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. My dear Annually - 3 Days Free: $24.99 All Features Annually with trial period
  2. Monthly Subscription: $3.99 All Features - 1 Month
  3. Annual premium access: $19.99 All features for one year, 3 days free
  4. Weekly Subscription: $1.99 All Features — 1 Week
  5. My Dear - Lifetime Access: $39.99 All Features - Lifetime Access
  6. My Dear Lifetime: $29.99 All Features - Lifetime
  7. Weekly Subscription: $3.99 All Features — 1 week
  8. Monthly Subscription: $5.99 All Features—1 Month
  9. My dear - 12 Months: $29.99 All Features Annually