fix problems on Photo Scanner [iphone]

​

—— Run into issues on Photo Scanner? Get help pending when official support gets back to you!

Photo Scanner: Scan old Albums
Info:
company: Maple Media Apps, LLC
: https://maplemedia.zendesk.com/hc/en-us
: maplemedia.io
Chat with our AI-based Photo Scanner Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

faulty cropping feature

Fix: 1. When using the cropping feature, ensure you are using the latest version of the app. Check for updates in the App Store. 2. Try manually... ⇲

unfade filter degrades photo quality

Fix: 1. Use the unfade filter sparingly. Instead of applying it to the entire photo, consider using it on specific areas by adjusting the intensi... ⇲

error messages during use

Fix: 1. Restart the app and your device to clear any temporary glitches that may be causing the error. 2. Check for updates to both the app and... ⇲

inconsistent filter performance

Fix: 1. Test filters on different photos to see if the inconsistency is related to specific images. Some filters may work better with certain typ... ⇲
 
Customization issue

limited editing capabilities

Fix: 1. Explore other photo editing apps available on the App Store that offer more robust editing features. Some popular options include Snapsee... ⇲

no option to enhance photos

Fix: 1. Use third-party apps that specialize in photo enhancement, such as Adobe Photoshop Express or Fotor, which offer a variety of enhancement... ⇲

limited functionality in free version

Fix: 1. Evaluate whether the features you need are worth the cost of upgrading to the paid version. If so, consider subscribing. 2. Look for pro... ⇲
 
Support issue

no user guide available

Fix: 1. Search for online tutorials or user guides on platforms like YouTube or the app's official website. Many users share their experiences an... ⇲

poor customer support

Fix: 1. Look for FAQs or help sections within the app or on the developer's website. Many common issues are addressed there. 2. If you need assi... ⇲
 
Payments issue

difficult to cancel subscription

Fix: 1. Go to Settings on your iPhone, tap on your name at the top, then tap on 'Subscriptions'. Find the Photo Scanner subscription and select i... ⇲

no clear pricing information

Fix: 1. Check the app's page in the App Store for any pricing details or subscription options listed. 2. Look for any in-app purchase options th... ⇲
 
Syncing issue

inability to sync with iCloud

Fix: 1. Ensure that iCloud is enabled on your device. Go to Settings > [your name] > iCloud and make sure 'Photos' is turned on. 2. Check your i... ⇲
 
UI issue

interface not user friendly

Fix: 1. Spend some time exploring the app to familiarize yourself with its layout and features. Often, repeated use can make navigation easier.... ⇲
 
Uploads issue

photos not exportable or shareable

Fix: 1. Check the app settings to see if there is an option to enable photo export or sharing. 2. Try taking screenshots of the scanned photos a... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.7%

Bad experience
4.1%

Neutral
3.2%

~ from our NLP analysis of 2,221 combined software ratings.

 Switch to these Alternatives:
PhotoScan by Google Photos
Photo Scan App by Photomyne
SlideScan - Slide Scanner App
Photo Scanner Plus
Photomyne Share
FilmBox by Photomyne
FixMyPics - Restore Old Photos
Kodak Mobile Film Scanner
Colorize - Color to Old Photos
Picture Enhancer: Clear & Fix

 Private Data Photo Scanner collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Photo Scanner Pro - Yearly: $19.99 Unlock unlimited scans & iCloud Sync
  2. Unfade Pro: Full Photo Scanner: $59.99 Scan & fix photo memories with picture editor
  3. Photo Scanner Pro - Annual : $5.99 Unlock unlimited scans & iCloud Sync
  4. Photo Scanner Pro - Monthly: $5.99 Unlock unlimited scans & iCloud Sync
  5. Photo Scanner Pro - Yearly: $19.99 Unlock unlimited scans & iCloud Sync
  6. Photo Scanner Lapsed: $19.99 Unlimited Scans, iCloud sync + more
  7. Insider Offer: $9.99 Unlock unlimited scans & iCloud Sync
  8. Discount 1: $19.99 Discount 1
  9. Insider Offer: $9.99 Unlimited scans, iCloud sync, + all features
  10. Photo Scanner Pro - Monthly: $2.99 Unlock unlimited scans & iCloud Sync