fix problems on Al Rajhi Tadawul [iphone]

—— Run into issues on Al Rajhi Tadawul? Get help pending when official support gets back to you!

Al Rajhi Tadawul - Mobile

Info:

company: Al Rajhi Capital

: http://www.alrajhi-capital.com

: www.alrajhi-capital.com

Chat with our AI-based Al Rajhi Tadawul Support

🛠️ Common Al Rajhi Tadawul Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Al Rajhi Tadawul cannot be moved

Fix: Unfortunately, iOS does not allow users to move system apps or apps that are part of the default installation. However, you can rearrange yo... ⇲

session notifications do not work

Fix: Check your notification settings for the Al Rajhi Tadawul app. Go to 'Settings' on your iPhone, scroll down to find the app, and ensure that... ⇲

Bugs issue

session ends quickly

Fix: To prevent sessions from timing out quickly, check if there is an option within the app settings to extend session duration. If not, try to... ⇲

Crashes issue

Al Rajhi Tadawul frequently fails to open

Fix: Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. If an u... ⇲

frequent app crashes

Fix: Make sure the app is updated to the latest version. Go to the App Store, search for Al Rajhi Tadawul, and check for updates. Installing the... ⇲

UI issue

poor design and usability

Fix: While you cannot change the app's design, you can provide feedback through the app's feedback option if available. In the meantime, familiar... ⇲

poor interface design

Fix: While you cannot change the app's interface, you can provide feedback through the app's feedback option if available. This may help the deve... ⇲

faded fonts

Fix: Check your device's display settings. Go to 'Settings' > 'Display & Brightness' and adjust the brightness or enable 'Night Shift' to see if... ⇲

limited company list display

Fix: Check if there are any filters applied within the app that limit the company list display. Look for options to reset filters or view all com... ⇲

unprofessional design

Fix: While you cannot change the app's design, you can provide feedback through the app's feedback option if available. This may help the develop... ⇲

Slow issue

slow performance

Fix: Check your internet connection. A slow or unstable connection can affect app performance. Try switching between Wi-Fi and mobile data to see... ⇲

Al Rajhi Tadawul is very slow

Fix: Ensure that your device has enough storage space. Go to 'Settings' > 'General' > 'iPhone Storage' to check. If storage is low, consider dele... ⇲

Updates issue

delayed price updates

Fix: Ensure that you have a stable internet connection, as price updates rely on real-time data. If your connection is slow, consider switching t... ⇲

outdated features

Fix: Check for app updates in the App Store. Developers often release updates to improve features and functionality, so keeping the app updated i... ⇲

Messages issue

activation code arrives late

Fix: Check your internet connection and ensure that your phone number is correctly registered with the app. If the connection is unstable, the ac... ⇲

verification messages arrive late

Fix: Ensure that your phone number is correctly entered in the app settings. A typo can lead to delays in receiving verification messages. OR... ⇲

Loading issue

company list appears late

Fix: Ensure that you have a stable internet connection, as loading data may be affected by connectivity issues. Try switching between Wi-Fi and m... ⇲

Support issue

poor customer service

Fix: If you have questions or issues, check if the app has a help or FAQ section that may provide answers. This can often resolve common issues w... ⇲

Network issue

server access issues

Fix: Check if there are any known outages or maintenance notifications from the app. This information may be available on their official website... ⇲

frequent disconnections

Fix: Check your internet connection. A weak or unstable connection can cause frequent disconnections. Try switching between Wi-Fi and mobile data... ⇲

Freezing issue

Al Rajhi Tadawul frequently freezes

Fix: If the app freezes, try force-closing it and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home butt... ⇲

Account issue

inability to access portfolio

Fix: Ensure that you are logged into the correct account associated with your portfolio. Log out and log back in if necessary to refresh your ses... ⇲