fix problems on 1ST SUMMIT [iphone]

—— Run into issues on 1ST SUMMIT ? Get help pending when official support gets back to you!

1ST SUMMIT Mobile Banking

Info:

company: 1ST SUMMIT Mobile Banking

: http://www.1stsummit.com

: www.1stsummit.com

Chat with our AI-based 1ST SUMMIT Support

🛠️ Common 1ST SUMMIT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

1ST SUMMIT is not up to date with transactions

Fix: 1. Ensure you have a stable internet connection. Check your Wi-Fi or cellular data settings. 2. Close the app completely and reopen it. This... ⇲

Mobile deposit feature frequently fails

Fix: 1. Ensure you are in a well-lit area when taking photos of the check. Natural light works best. 2. Make sure the check is flat and free of w... ⇲

Glitches issue

1ST SUMMIT glitches and has problems

Fix: 1. Restart your iPhone to clear any temporary glitches that may be affecting the app. 2. Ensure your iOS is up to date by going to Settings... ⇲

Search issue

No transaction search option

Fix: 1. Use the filter options available in the transactions section to narrow down your search by date or amount. 2. If the app does not support... ⇲

Camera issue

Check deposit photo taking is difficult

Fix: 1. Use a contrasting background (like a dark table) to help the camera focus on the check. 2. Hold the camera steady and ensure the check is... ⇲

Syncing issue

Balance information is often outdated

Fix: 1. Log out of the app and log back in to refresh your balance information. 2. Check your internet connection to ensure it is stable, as a po... ⇲

Customization issue

Limited features for bill pay contacts

Fix: 1. Manually add bill pay contacts by going to the bill pay section and selecting 'Add Contact' or 'Add Payee'. 2. If the app does not suppor... ⇲

UI issue

1ST SUMMIT orientation issues on iPad

Fix: 1. Check your iPad's orientation lock by swiping down from the top-right corner to access the Control Center and ensure the orientation lock... ⇲

Compatibility issue

No support for Apple Pay

Fix: 1. Check if your bank has announced any plans to support Apple Pay in the future. 2. Use the app's existing payment features until Apple Pay... ⇲

Cannot log in consistently

Fix: 1. Ensure you are entering the correct username and password. Use the 'Forgot Password' feature if necessary. 2. Clear the app's cache and d... ⇲

Bugs issue

Some features are unavailable or not working

Fix: 1. Check for app updates in the App Store and install any available updates. 2. Restart the app or your device to see if that resolves the i... ⇲

Support issue

Need individual branch phone numbers listed

Fix: 1. Visit the bank's official website to find the contact information for individual branches. 2. Use the app's 'Contact Us' feature to find... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Bad experience

2.2%

Neutral

2.2%

~ from our NLP analysis of 1,355 combined software ratings.

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Private Data 1ST SUMMIT collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location