fix problems on The Church App [iphone]

—— Run into issues on The Church App? Get help pending when official support gets back to you!

The Church App

Info:

company: Subsplash Inc

: https://support.subsplash.com/

: subsplash.com

Chat with our AI-based The Church App Support

🛠️ Common The Church App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notes section rarely works correctly

Fix: Try restarting the app. Close the app completely by swiping it away in the app switcher, then reopen it. This can refresh the app's function... ⇲

Push notifications do not reach small group members

Fix: Ensure that push notifications are enabled for The Church App. Go to Settings on your iPhone, scroll down to find The Church App, tap on it,... ⇲

Account issue

Forgot password requests do not send emails

Fix: Verify the email address used for the account. Make sure there are no typos and that the email is the one registered with the app. If unsure... ⇲

Support issue

Customer service is difficult to reach

Fix: Utilize any available in-app support features. Look for a 'Help' or 'Support' section within the app that may provide FAQs or a way to submi... ⇲

Issues take months to resolve

Fix: Document the issue clearly with screenshots and detailed descriptions. This can help expedite the resolution process when you do reach custo... ⇲

Customization issue

No option to change home church

Fix: Look for a settings or profile section within the app where you can update your home church. This may be under 'Account Settings' or 'Profil... ⇲

Search issue

Lack of Catholic church listings

Fix: Use the search function within the app to look for specific Catholic churches by name or location. Sometimes listings may not be categorized... ⇲

UI issue