fix problems on Synergy Bank [iphone]

—— Run into issues on Synergy Bank? Get help pending when official support gets back to you!

Synergy Bank

Info:

company: SynergyBank

: https://synergybank.com/about-us/contact-us.html

: www.synergybank.com

Chat with our AI-based Synergy Bank Support

🛠️ Common Synergy Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

forgets credentials

Fix: Ensure that you are using the latest version of the Synergy Bank app. Go to the App Store, search for Synergy Bank, and check if an update i... ⇲

kicks out of transactions

Fix: Clear the app's cache by going to Settings > General > iPhone Storage > Synergy Bank. Tap on 'Offload App' to remove the app without deletin... ⇲

Crashes issue

intermittently crashes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Synergy Bank app off th... ⇲

crashes on Touch ID login

Fix: Check if Touch ID is enabled for the Synergy Bank app in your iPhone settings. Go to Settings > Touch ID & Passcode and ensure that the app... ⇲

crashes at first launch

Fix: If the app crashes on the first launch, try restarting your iPhone and then opening the app again. This can help clear any temporary issues.... ⇲

UI issue

outdated design

Fix: While you cannot change the design of the app, you can provide feedback through the app's feedback option if available. In the meantime, fam... ⇲

Payments issue

no option to transfer funds

Fix: Check if the app has a 'Transfer' or 'Payments' section. If you cannot find it, visit the Synergy Bank website or contact customer support f... ⇲

bill pay not available

Fix: Verify if the bill pay feature is available in your account settings. Sometimes, it may need to be activated through the bank's website or c... ⇲

facial recognition login fails

Fix: Ensure that your face is properly registered in the iPhone settings. Go to Settings > Face ID & Passcode and check if Face ID is set up for... ⇲

Installation issue

requires reinstallation to work

Fix: Instead of reinstalling, try clearing the app's cache by offloading it as mentioned earlier. This can often resolve issues without needing a... ⇲

Account issue

no password reset option

Fix: If you cannot find a password reset option in the app, visit the Synergy Bank website and look for a password recovery link. This may allow... ⇲

Bugs issue

frequent error messages

Fix: Take note of the specific error messages you are receiving and search for them in the app's help section or online. This may provide insight... ⇲

Loading issue

Synergy Bank fails to boot

Fix: Force close the app and restart your iPhone as mentioned earlier. This can often resolve boot issues. OR Check for any available updates... ⇲

Updates issue

problems after updates

Fix: If you experience issues after an update, try uninstalling the app and reinstalling it. This can help clear any bugs that may have been intr... ⇲

Security issue

identity verification issues

Fix: Ensure that all your personal information is up to date in the app. Go to your profile settings and verify that your details are correct.... ⇲

Customization issue

lack of convenience features

Fix: Familiarize yourself with the existing features of the app to maximize its utility. Check the app's help section for tips on how to use it m... ⇲