fix problems on Fountain [iphone]

—— Run into issues on Fountain? Get help pending when official support gets back to you!

Fountain: Podcast Player

Info:

company: Fountain Labs Ltd.

: https://www.fountain.fm

: www.fountain.fm

Chat with our AI-based Fountain Support

🛠️ Common Fountain Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fountain freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Fountain app... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > Fountain and selecting 'Offload App'. This will remove the app bu... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include stability improvements. 2. Restart your iPhone... ⇲

Loading issue

limited offline functionality

Fix: 1. Download episodes for offline listening by tapping the download icon next to the episode. Ensure you have enough storage space on your de... ⇲

Support issue

poor customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions. This can often provide quick answers without needing to contact supp... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Fountain and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Consider using play... ⇲

Battery issue

high battery consumption

Fix: 1. Check the app's battery usage by going to Settings > Battery and see how much battery Fountain is consuming. If it's high, consider limit... ⇲

Compatibility issue