fix problems on Wheelhouse CU [iphone]

​

—— Run into issues on Wheelhouse CU? Get help pending when official support gets back to you!

Wheelhouse CU
Info:
company: Wheelhouse Credit Union
: http://www.wheelhousecu.com/home/digitalbankingfaq
: www.wheelhousecu.com
Chat with our AI-based Wheelhouse CU Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

bill pay not fully functional

Fix: Verify that you have set up your bill pay feature correctly. Go to the app's settings and ensure that your payment methods and payees are pr... ⇲
 
Account issue

can't log off

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Wheelhouse CU app off t... ⇲

site won't accept mobile deposits

Fix: Ensure that you are following the correct procedure for mobile deposits. Make sure you are taking clear pictures of the front and back of th... ⇲
 
Login issue

auto logs out after 10 seconds

Fix: Check your app settings for any timeout or security settings that may be causing the app to log you out. If there is an option to adjust the... ⇲
 
Crashes issue

Wheelhouse CU shuts off when using check deposit

Fix: Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not, de... ⇲
 
Notifications issue

notifications are delayed

Fix: Check your notification settings for the Wheelhouse CU app. Go to Settings > Notifications > Wheelhouse CU and ensure that notifications are... ⇲

frequent 'unable to access' notifications

Fix: Check your internet connection and ensure that you have a stable connection. If you are on Wi-Fi, try switching to cellular data or vice ver... ⇲
 
UI issue

difficult for older users to access account

Fix: Consider simplifying the login process by using features like 'Remember Me' or saving login credentials in the app if available. This can he... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
57.1%

Bad experience
21.4%

Neutral
21.4%

~ from our NLP analysis of 28 combined software ratings.

 Switch to these Alternatives:
BluPeak Credit Union
MyPoint CU Mobile
Mission Fed Banking for iPad
Cal Coast Mobile - 2024
Coast Money Manager
Cabrillo Credit Union
Mission Fed Mobile Banking
SDCCU
SDFFCU Mobile App
Card Controls by Cabrillo CU

 Private Data Wheelhouse CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics