fix problems on HomeStreet [iphone]

—— Run into issues on HomeStreet ? Get help pending when official support gets back to you!

HomeStreet Mobile Banking

Info:

company: HomeStreet Bank

: https://www.homestreet.com/

Chat with our AI-based HomeStreet Support

🛠️ Common HomeStreet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Face ID does not work

Fix: 1. Ensure that Face ID is enabled for the HomeStreet Mobile Banking app. Go to 'Settings' on your iPhone, scroll down to 'Face ID & Passcode... ⇲

HomeStreet frequently locks users out

Fix: 1. Check if you are entering the correct password. If you forget it, use the 'Forgot Password' option to reset it. OR 2. If the app locks... ⇲

UI issue

User interface is confusing

Fix: 1. Familiarize yourself with the app by exploring each section. Take notes on where key features are located to help you navigate more easil... ⇲

Dynamic scrolling issues

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for HomeStreet Mobile Banking, and check for updates.... ⇲

Help screens appear every time when depositing checks

Fix: 1. Look for an option to disable help screens in the app settings. This may allow you to bypass them after the first use. OR 2. If there... ⇲

Difficult to navigate for certain features

Fix: 1. Create a list of the features you find difficult to navigate and explore each one systematically to understand their functions better.... ⇲

Unclear tutorial prompts

Fix: 1. Take screenshots of the tutorial prompts and refer to them later for clarity on the steps involved. OR 2. Explore the app on your own... ⇲

Bugs issue

Mobile deposit functionality is unreliable

Fix: 1. Ensure that you are following the correct steps for mobile deposits: take clear pictures of the front and back of the check, ensure good... ⇲

Inconsistent error messages

Fix: 1. Take note of the specific error messages you receive and try to identify patterns. This can help you troubleshoot more effectively. OR... ⇲

Settings issue

HomeStreet times out quickly

Fix: 1. Check your device's settings to see if there are any battery-saving modes enabled that may be causing the app to time out. Disable them i... ⇲

Requires password entry instead of biometric login

Fix: 1. Go to 'Settings' > 'HomeStreet Mobile Banking' and ensure that biometric login options are enabled. OR 2. If the app still requires a... ⇲

Frequent login errors

Fix: 1. Ensure that you are using the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Customization issue