fix problems on Triller [iphone]

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—— Run into issues on Triller? Get help pending when official support gets back to you!

Triller: Social Videos & Clips
Info:
company: Triller LLC
: https://support.triller.co/hc/en-us
: www.triller.co
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Security issue

Random age verification pop-ups

Fix: Ensure that your age is correctly set in your profile settings. Go to your profile, check the age field, and update it if necessary. This ma... ⇲
 
UI issue

Follow button malfunctions

Fix: Try logging out of your account and then logging back in. This can refresh your session and may resolve the follow button issue. OR Clear... ⇲

Laggy interface

Fix: Close any unnecessary apps running in the background to free up memory and processing power for Triller. OR Restart your device to refres... ⇲

Cluttered interface

Fix: Organize your feed by following specific creators or topics that interest you, which can help declutter your experience. OR Explore the a... ⇲

Poor navigation experience

Fix: Familiarize yourself with the app layout by exploring each section to understand where features are located. OR Consider creating a list... ⇲

Confusing layout

Fix: Take some time to explore the app and familiarize yourself with its layout. This can help you navigate more easily over time. OR Look for... ⇲
 
Search issue

Difficult content discovery

Fix: Utilize the search feature more effectively by using specific keywords related to the content you want to find. This can help narrow down re... ⇲
 
Support issue

Non-existent customer service

Fix: Check the app for any help or FAQ section that may provide answers to common issues. Often, apps have self-help resources. OR Look for co... ⇲

Unresponsive customer support

Fix: Utilize any available help or FAQ sections within the app for self-service support. OR Engage with community forums or social media group... ⇲
 
Customization issue

Limited filters

Fix: Explore third-party apps that offer more advanced video filters and editing options. You can create your video in those apps and then upload... ⇲

Unoriginal content

Fix: Follow niche creators or specific hashtags that align with your interests to find more original content. OR Engage with content by liking... ⇲

Limited user engagement

Fix: Engage with other users by commenting on their videos and sharing your own content to encourage interaction. OR Participate in challenges... ⇲

Limited creator interaction

Fix: Engage with creators by commenting on their videos and sharing your thoughts to encourage more interaction. OR Participate in challenges... ⇲
 
Registration issue

Frequent sign-up prompts

Fix: If you are already signed up, ensure you are logged in properly. Check your account settings to confirm your login status. OR Try clearin... ⇲
 
Settings issue

Lack of kids mode

Fix: Supervise the content your child accesses by using the app together and guiding them to appropriate content. OR Consider using parental c... ⇲

Inability to make videos public

Fix: Check your account settings to ensure that your privacy settings allow for public uploads. Adjust them if necessary. OR If the option is... ⇲
 
Uploads issue

Inconsistent video upload settings

Fix: Check your upload settings before uploading a video. Ensure that you have selected the correct options for privacy and quality. OR Try re... ⇲
 
Video issue

Poor video quality

Fix: Ensure you are uploading videos in the highest quality possible. Check your video settings before uploading. OR Try using a different int... ⇲

Inconsistent video playback

Fix: Check your internet connection, as a weak connection can cause playback issues. Switch to a stronger Wi-Fi network if possible. OR Try re... ⇲
 
Slow issue

Slow search feature

Fix: Try closing other apps running in the background to free up resources on your device, which may speed up the search feature. OR Clear the... ⇲
 
Glitches issue

Glitches when uploading videos

Fix: Ensure your app is updated to the latest version, as updates often fix bugs related to uploading. OR Try uploading videos in smaller size... ⇲
 
Ads issue

Excessive advertisements

Fix: Look for any subscription options within the app that may allow you to remove ads for a fee. OR Try using the app during off-peak hours w... ⇲

Excessive promotional content

Fix: Follow specific creators or topics that interest you to reduce the amount of promotional content in your feed. OR Engage with content you... ⇲

Excessive spam in comments

Fix: Use the reporting feature to flag spam comments, which can help improve the comment section's quality. OR Engage with the community by co... ⇲
 
Privacy issue

Inappropriate content exposure

Fix: Use the reporting feature to flag inappropriate content, which can help improve the overall quality of content on the platform. OR Adjust... ⇲
 
Messages issue

Lack of messaging features

Fix: Use alternative messaging apps to communicate with friends and followers outside of Triller. OR Check for any updates in the app that may... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure your device has enough storage space available, as low storage can cause apps to crash. Delete unnecessary files or apps if needed.... ⇲
 
Camera issue

Inability to save videos to camera roll

Fix: Check the app permissions in your device settings to ensure Triller has access to your camera roll. Go to Settings > Privacy > Photos and en... ⇲
 
Audio issue

Unwanted music playback

Fix: Check the app settings for an option to disable music playback while navigating. If available, turn it off. OR If no option exists, consi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.5%

Bad experience
7.7%

Neutral
2.8%

~ from our NLP analysis of 187,702 combined software ratings.

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 Private Data Triller collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 300 Coins x Live Video Tips: $2.99 300 Coins x Live Video Tips
  2. 100 Coins x Live Video Tips: $0.99 100 Coins x Live Video Tips
  3. 1K Coins x Live Video Tips: $9.99 1K Coins x Live Video Tips
  4. 500 Coins x Live Video Tips: $4.99 500 Coins x Live Video Tips
  5. Premium Content for alexanne: $0.49 Access to premium content for alexanne
  6. 2.5K Coins x Live Video Tips: $24.99 2.5K Coins x Live Video Tips
  7. 10K Coins x Live Video Tips: $99.99 10K Coins x Live Video Tips
  8. Premium bsblackshear Content: $0.49 Access to premium content for bsblackshear
  9. Premium Content for TrillerTV: $0.49 Access to premium content for TrillerTV
  10. Premium Content for vicky: $0.49 Access to premium content for vicky