—— Run into issues on Band Companion? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your device has a stable internet connection. If you are in an area with poor connectivity, consider switching to a location with b... ⇲
Fix: Try refreshing the app by closing it completely and reopening it. This can sometimes resolve temporary glitches that cause songs to disappea... ⇲
Fix: Look for an option in the app settings or within the set list view that allows you to edit or rearrange songs. This may involve tapping and... ⇲
Fix: Review the app's user guide or help section for tips on creating set lists more efficiently. Familiarizing yourself with the app's features... ⇲
Fix: Explore the app settings to see if there are any themes or color options available. Sometimes, these settings are hidden in submenus. OR... ⇲
Fix: Check if there is a feature in the app settings that allows you to format lyrics with chords. If not, consider using a text editor to format... ⇲
Fix: Look for an option in the set list settings that allows you to adjust the number of songs. This may be hidden in a menu or settings section.... ⇲
Fix: Check if the app allows you to copy songs from one set list and paste them into another. This can serve as a workaround for moving songs bet... ⇲
Fix: If the app does not support waypoints, consider using a separate app or tool that allows you to create waypoints for your lyrics and refer t... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. Check the App Store for any available updates. OR If th... ⇲
Fix: Manually calculate the duration of your set list by adding the individual song lengths. This can serve as a temporary workaround until the a... ⇲
Fix: Clear the app's cache if the option is available in the settings. This can help improve performance and reduce crashes. OR Uninstall and... ⇲
Fix: Check if the app has a feature to save lyrics for offline access. If not, consider taking screenshots of the lyrics or copying them into a n... ⇲
Fix: Check if the app automatically saves changes as you add songs. If not, ensure you are following the correct process for adding songs, as som... ⇲
Fix: Check the app settings to see if there is an option to enable foot pedal control. If not, consider using a Bluetooth foot pedal that is comp... ⇲
Fix: Look for community forums or user groups online where you can ask questions and share experiences with other users. They may have solutions... ⇲
Fix: Review your subscription status in the app settings to ensure it is active. If you are being prompted to pay again, check for any account is... ⇲
Fix: Force close the app and restart it. If the white screen persists, try restarting your device to clear any temporary issues. OR If the pro... ⇲
Fix: Before updating the app, back up your data if the app has an export feature. This can help prevent data loss during updates. OR If data i... ⇲