fix problems on CTCU OnTheGo [iphone]

—— Run into issues on CTCU OnTheGo? Get help pending when official support gets back to you!

CTCU OnTheGo

Info:

company: Cooperative Teachers Credit Union

: https://coopteachers.com/contact-us

: coopteachers.com

Chat with our AI-based CTCU OnTheGo Support

🛠️ Common CTCU OnTheGo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CTCU OnTheGo does not recognize internet connection

Fix: 1. Check your Wi-Fi or cellular data connection: Go to 'Settings' > 'Wi-Fi' and ensure you are connected to a network. If using cellular dat... ⇲

Update renders app unusable

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe the... ⇲

Cannot log into the app after update

Fix: 1. Verify your login credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use t... ⇲

Updates issue

Fingerprint feature missing from new app

Fix: 1. Check app settings: Open the CTCU OnTheGo app and navigate to the settings menu. Look for an option related to security or biometric logi... ⇲