fix problems on PrivacyGuard [iphone]

—— Run into issues on PrivacyGuard? Get help pending when official support gets back to you!

PrivacyGuard - ID protection

Info:

company: Tenerity Limited

: https://www.privacyguard.com/contact-us.html

Chat with our AI-based PrivacyGuard Support

🛠️ Common PrivacyGuard Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PrivacyGuard frequently rolls back to the first page when clicking alerts

Fix: Try clearing the app's cache. Go to your iPhone's Settings > Privacy > Manage Storage > PrivacyGuard. Tap on the app and select 'Delete App'... ⇲

Several screens show up blank

Fix: Force close the app and restart it. Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all ope... ⇲

UI issue

Cannot scroll up/down on multiple screens

Fix: Restart your iPhone. Sometimes, a simple restart can resolve temporary glitches that affect app performance. Press and hold the power button... ⇲

Unable to see all scores

Fix: Check your subscription level. Some features may only be available with certain subscription tiers. Review your membership details in the ap... ⇲

Syncing issue

Only Experian credit score is showing, Scores from TransUnion and Equifax not available

Fix: Verify your account settings within the app. Go to the settings or account section of PrivacyGuard and ensure that you have linked your acco... ⇲

Old data is always displayed

Fix: Refresh the app data. Look for a refresh button or pull down on the main screen to refresh the data. This can help load the most current inf... ⇲

Bugs issue

PrivacyGuard does not function properly

Fix: Uninstall and reinstall the app. This can resolve many issues related to app performance. Press and hold the PrivacyGuard app icon until it... ⇲

Account issue

Long cancellation process for membership

Fix: Review the cancellation policy within the app. There may be a specific section that outlines the steps for cancellation. Follow those steps... ⇲

Ads issue

PrivacyGuard appears to be a lead generation tool

Fix: Explore the app's features thoroughly to ensure you are utilizing it for its intended purpose. Familiarize yourself with all functionalities... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.9%

Bad experience

2.0%

Neutral

2.0%

~ from our NLP analysis of 1,909 combined software ratings.

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Private Data PrivacyGuard collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics