fix problems on Smart & Final [iphone]

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—— Run into issues on Smart & Final? Get help pending when official support gets back to you!

Smart & Final
Info:
company: Smart & Final Stores LLC
: https://www.smartandfinal.com/contact-us
: www.smartandfinal.com
Chat with our AI-based Smart & Final Support
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UI issue

Coupons often do not display values

Fix: Make sure your app is updated to the latest version, as updates often fix bugs related to coupon displays. OR Try logging out and logging... ⇲

Cart cannot be viewed mid-shopping

Fix: Try navigating to the cart icon located at the top right corner of the app. If it does not respond, close the app and reopen it to refresh t... ⇲

Coupons lack barcodes

Fix: If coupons are not displaying barcodes, try logging out and back into the app to refresh the coupon data. OR As a temporary solution, tak... ⇲

Smart & Final navigation is confusing

Fix: Familiarize yourself with the app layout by exploring each section. Consider creating a list of frequently used features for quick access.... ⇲

Extra steps required to access coupons

Fix: Familiarize yourself with the app layout to streamline your coupon access. Create a shortcut to the coupon section if possible. OR Consid... ⇲

Cashiers struggle with app functionality

Fix: Provide feedback to cashiers about the specific issues they encounter, as this can help them assist you better. OR If possible, show the... ⇲

Smart & Final redirects to website unnecessarily

Fix: Check your app settings to see if there is an option to disable redirects to the website. This may help keep you within the app. OR If th... ⇲
 
Payments issue

No Apple Pay or Google Pay support

Fix: As a workaround, consider using a linked debit or credit card directly within the app for payments instead of relying on mobile payment opti... ⇲
 
Location issue

Location services do not work properly

Fix: Check your location settings by going to Settings > Privacy > Location Services. Ensure that Smart & Final is set to 'While Using the App' o... ⇲

Inaccurate location assignments

Fix: Ensure that your location services are enabled and set to 'While Using the App' in your device settings. OR If the location is still inac... ⇲
 
Slow issue

Smart & Final is slow and unresponsive

Fix: Close any other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Try u... ⇲
 
Bugs issue

Digital coupons fail to attach

Fix: Ensure that you are following the correct steps to clip coupons. Go to the coupon section, select the coupon, and confirm it is clipped befo... ⇲

Errors when clipping coupons

Fix: Check for app updates, as these can fix bugs related to coupon clipping. Go to the App Store and see if an update is available. OR If you... ⇲

Frequent bugs and glitches

Fix: Regularly check for app updates in the App Store, as developers often release fixes for known bugs. OR If you encounter a bug, try restar... ⇲
 
Login issue

Inability to keep users logged in

Fix: Ensure that your device settings allow the app to remember your login. Go to Settings > Smart & Final and check if 'Allow Notifications' is... ⇲
 
Compatibility issue

Smart & Final does not function well on iPads

Fix: If the app is not optimized for iPads, try using the iPhone version of the app instead, which may function better on your device. OR Alte... ⇲
 
Settings issue

Difficult to change store settings

Fix: Navigate to the settings section of the app and look for 'Store Preferences' or 'Location Settings' to change your store. OR If you canno... ⇲
 
Customization issue

Smart & Final does not allow manual sorting of items

Fix: Check if there are any filters or sorting options available in the app's settings or product list. OR As a workaround, consider using the... ⇲
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 what users are saying
Good experience
55.5%

Bad experience
39.2%

Neutral
5.3%

~ from our NLP analysis of 848 combined software ratings.

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 Private Data Smart & Final collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics