fix problems on The Birmingham News [iphone]

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—— Run into issues on The Birmingham News? Get help pending when official support gets back to you!

The Birmingham News
Info:
company: The Birmingham News Company
: https://www.alabamamediagroup.com/contact/
: www.al.com
Chat with our AI-based The Birmingham News Support
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Account issue

Difficult account management

Fix: 1. Use the App’s Help Section: Navigate to the help or FAQ section within the app for guidance on managing your account. This often includes... ⇲

The Birmingham News does not recognize subscribers

Fix: 1. Log Out and Log Back In: Sometimes, simply logging out of your account and logging back in can refresh your subscription status. 2. Check... ⇲
 
Login issue

Login issues

Fix: 1. Check Credentials: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Passwo... ⇲

Error messages during login

Fix: 1. Verify Credentials: Double-check your username and password for accuracy. If you are unsure, use the 'Forgot Password?' option to reset i... ⇲
 
Payments issue

Subscription confusion

Fix: 1. Review Subscription Details: Go to the app settings and check your subscription status. Ensure you understand the terms and what features... ⇲

Limited functionality without subscription

Fix: 1. Explore Free Features: Familiarize yourself with the features available without a subscription. Check the app’s help section for a list o... ⇲

No refund policy for issues

Fix: 1. Review Terms of Service: Familiarize yourself with the app's terms of service regarding refunds to understand your rights as a user. 2. D... ⇲
 
Content issue

Inconsistent content availability

Fix: 1. Refresh Content: Pull down on the main feed to refresh the content. This can help load any new articles or updates that may not have appe... ⇲
 
UI issue

Poor navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout. Look for a tutorial or help section that may gui... ⇲

Pixilated and unreadable pages

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can lead to loading issues that cause pixil... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Use In-App Support: Check if there is an in-app support feature or FAQ section that can provide immediate answers to common questions. 2.... ⇲
 
Installation issue

Requires frequent reinstallations

Fix: 1. Check Storage Space: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage to see if you need to free up... ⇲
 
Updates issue

Missing features from previous versions

Fix: 1. Check Update Notes: Review the update notes in the App Store to see if the features were removed intentionally or if they are planned to... ⇲
 
Glitches issue

The Birmingham News cycles between sections

Fix: 1. Restart the App: Close the app completely and reopen it to see if the issue resolves itself. 2. Update the App: Ensure you are using the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.7%

Bad experience
10.7%

Neutral
6.7%

~ from our NLP analysis of 75 combined software ratings.

 Switch to these Alternatives:
The Press-Register
The Huntsville Times
AL.com
WBHM Public Radio
The Tuscaloosa News
CBS 42 - AL News & Weather
WVTM 13 - Birmingham
Birmingham Times
Birmingham Mail Newspaper
3340 News

 Private Data The Birmingham News collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. The Birmingham News: $9.99 Purchase an auto-renewing subscription to The Birmingham News
  2. Baseball Magazine 2/2018: $2.99 Baseball Magazine: February 2018
  3. Racing: Talladega: $2.99 Racing: Talladega issue February 1, 2018