—— Run into issues on Best Secret Folder? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there are options to customize the dummy screen. If available, adjust the settings to make it more effectiv... ⇲
Fix: Go to the app settings and look for options related to security or auto-lock. Adjust the timeout settings to a longer duration if possible,... ⇲
Fix: Try to navigate to the folder you were using and see if the app remembers your last position after reopening. If it does not, consider organ... ⇲
Fix: Check the app's settings to see if there is an option to change how new photos are marked or categorized. This may help you manage your file... ⇲
Fix: Use the existing folder structure to categorize your files more effectively. For example, create a naming convention that includes the categ... ⇲
Fix: Ensure that you are logged into the correct cloud service account within the app settings. Check if there are any permissions that need to b... ⇲
Fix: Check if there is an option to purchase an ad-free version of the app or a subscription that removes ads. This can significantly enhance you... ⇲
Fix: Regularly back up your files to a secure location outside the app, such as your device's photo gallery or a cloud service, to prevent data l... ⇲
Fix: Try restarting the app or your device to see if this resolves the issue with the restore button. Sometimes, a simple restart can fix minor g... ⇲
Fix: Try renaming the photos in a way that reflects the desired order (e.g., 01_photo, 02_photo) to maintain the sequence when viewed in the app.... ⇲
Fix: Re-enter your pattern unlock in the app settings to reset it. Make sure to save any changes before exiting the settings menu. OR If the a... ⇲
Fix: Ensure that the app has the necessary permissions to access your photo gallery. Go to your device settings, find the app, and check the perm... ⇲
Fix: Check the video playback settings within the app to see if there is an option to enable looping. If not, consider using a different video pl... ⇲
Fix: Explore the free features available in the app and see if they meet your needs. Sometimes, users can find creative ways to work within the l... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR Loo... ⇲
Fix: Clear the app's cache and data from your device settings. This can help resolve issues caused by corrupted data after an update. OR If th... ⇲