fix problems on Banktivity [iphone]

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—— Run into issues on Banktivity? Get help pending when official support gets back to you!

Banktivity: Budget & Finances
Info:
company: IGG Software, Inc
: https://www.banktivity.com/support.php
: www.banktivity.com
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Network issue

Connectivity problems with financial institutions

Fix: 1. Go to 'Accounts' and select the account that is having connectivity issues. 2. Tap on 'Edit' and then 'Reconnect'. 3. Follow the prompts... ⇲

Frequent connection failures with Yodlee

Fix: 1. Check your internet connection to ensure it is stable. 2. If you are using Wi-Fi, try switching to cellular data or vice versa to see if... ⇲
 
Downloads issue

Inaccurate transaction downloads

Fix: 1. Go to 'Accounts' and select the account with inaccurate downloads. 2. Tap 'Update' to refresh the transaction list. 3. If inaccuracies re... ⇲
 
Backup issue

No way to revert to previous document versions

Fix: 1. Regularly back up your Banktivity data by exporting your budget or financial data to a file. 2. To export, go to 'File' > 'Export' and ch... ⇲
 
Screen issue

Main screen no longer shows future balance

Fix: 1. Go to 'Settings' and check if the 'Future Balance' feature is enabled. 2. If it is disabled, toggle it on. 3. Return to the main screen t... ⇲
 
Updates issue

Missing accounts during transaction updates

Fix: 1. Go to 'Accounts' and check if the missing accounts are still linked. 2. If they are not, re-add them by tapping 'Add Account' and enterin... ⇲

Changes in functionality that users dislike

Fix: 1. Familiarize yourself with the new features and changes by reviewing the update notes in the app store. 2. Adjust your usage habits to acc... ⇲

Subscription model without significant new features

Fix: 1. Regularly check for updates and new features in the app store or within the app itself. 2. Provide feedback through the app's feedback fe... ⇲
 
Support issue

Customer support response times can be slow

Fix: 1. Utilize the in-app help resources, such as FAQs and user guides, to find solutions to common issues. 2. Check the Banktivity community fo... ⇲
 
UI issue

Problems with displaying negative values

Fix: 1. Go to 'Settings' and check the display options for negative values. 2. Ensure that the format for negative values is set correctly (e.g.,... ⇲

Drag-and-drop functionality missing for bill payments

Fix: 1. Check if there are any updates available for the app in the App Store. 2. If an update is available, install it as it may restore or impr... ⇲
 
Glitches issue

Glitches when using historical data removal

Fix: 1. Before removing historical data, back up your data by exporting it. 2. Go to 'File' > 'Export' and save your data. 3. After backing up, a... ⇲
 
Customization issue

Limited flexibility in report customization

Fix: 1. Explore the available report templates in the app. 2. Use the filters and options provided to customize the reports as much as possible w... ⇲
 
Syncing issue

Sync issues between devices

Fix: 1. Ensure that you are logged into the same Banktivity account on all devices. 2. Check your internet connection on both devices to ensure t... ⇲
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 what users are saying
Good experience
55.6%

Bad experience
33.3%

Neutral
11.1%

~ from our NLP analysis of 72 combined software ratings.

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 Private Data Banktivity collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info

  Cost of Subscriptions
  1. Bronze: $59.99 Subscription at Bronze tier level
  2. Silver: $79.99 Subscription to silver tier
  3. Gold: $99.99 Subscription to gold tier
  4. Bronze (month): $6.99 Subscription to bronze tier for a month
  5. Silver (month): $8.99 Subscription to silver tier for a month
  6. Gold (month): $10.99 Subscription to gold tier for a month