fix problems on Samsung Family Hub [iphone]

—— Run into issues on Samsung Family Hub? Get help pending when official support gets back to you!

Samsung Family Hub

Info:

company: Samsung Electronics Co., Ltd.

: https://samsungcs.zendesk.com/agent

: www.samsung.com

Chat with our AI-based Samsung Family Hub Support

🛠️ Common Samsung Family Hub Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Note taking removed from mobile version

Fix: Check if there is an alternative note-taking app available on your iPhone that can sync with your Samsung Family Hub. Apps like Evernote or... ⇲

No family hub app with separate profiles

Fix: Create a shared family account using a single Samsung account and manage access through that account. This way, all family members can acces... ⇲

Customization issue

Meal planner functionality not available in mobile app

Fix: Use a third-party meal planning app that can integrate with your grocery list or calendar. Apps like Mealime or Paprika can help you plan me... ⇲

Bugs issue

Fridge inventory feature is unreliable

Fix: Manually track your fridge inventory using a simple spreadsheet or a note-taking app until the feature is improved. This can help you keep a... ⇲

Samsung Family Hub is buggy and slow

Fix: Uninstall the app and reinstall it to ensure you have the latest version and to clear any bugs that may have accumulated. OR Limit the nu... ⇲

Slow issue

Samsung Family Hub runs very slow

Fix: Clear the app cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if available. This can help imp... ⇲

Crashes issue

Crashes on launch

Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. After restarting, try launching the app again. O... ⇲

Updates issue

Update deleted pages/pics/apps

Fix: Check your device's storage settings to see if the app has been restricted from accessing certain files or folders. Adjust permissions as ne... ⇲

Limited app functionality after update

Fix: Explore the app settings to see if there are any new features or settings that need to be enabled after the update. OR Look for alternati... ⇲

Old features removed in updates

Fix: Explore the app's help section or user manual to see if the features have been relocated or renamed in the new version. OR Consider using... ⇲

Fridge not cooling after update

Fix: Check the temperature settings on your fridge to ensure they are set correctly. Adjust if necessary and monitor the cooling performance. O... ⇲

Uploads issue

Cannot upload photos unless using Samsung device

Fix: Use a cloud storage service like Google Drive or Dropbox to upload photos from your iPhone, then access them on your Samsung Family Hub thro... ⇲

Syncing issue

Shopping list does not sync properly

Fix: Manually refresh the shopping list by pulling down on the list screen to force a sync. This can sometimes resolve syncing issues. OR Use... ⇲

Printing issue

Cannot print shopping list

Fix: Take a screenshot of your shopping list and print the screenshot from your iPhone's photo gallery. OR Copy the shopping list text and pas... ⇲

Storage issue

Limited available space for food items

Fix: Organize your fridge by removing expired or unused items to free up space for new food items. OR Consider using storage containers to max... ⇲

Infinite loop on login screen

Fix: Clear the app cache or data from your iPhone settings, then try logging in again. OR Try logging in from a different device or the web ve... ⇲

Compatibility issue

No integration between phone and fridge

Fix: Check the app settings to ensure that Bluetooth and Wi-Fi are enabled on both your iPhone and the Samsung Family Hub for proper connectivity... ⇲

Downloads issue