fix problems on SC [iphone]

—— Run into issues on SC ? Get help pending when official support gets back to you!

SC Mobile Kenya

Info:

company: Standard Chartered Bank

: https://www.sc.com/ke/ways-to-bank/mobile-banking.html

Chat with our AI-based SC Support

🛠️ Common SC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to process requests

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲

Copy-pasting not allowed in reference field

Fix: 1. Use the keyboard: Instead of using the copy-paste function, manually type the reference information into the field. 2. Check for app upd... ⇲

UI issue

Menu inaccessible on iPhone 12 Pro

Fix: 1. Restart the app: Close the app completely and reopen it to see if the menu becomes accessible. 2. Update the app: Go to the App Store an... ⇲

Crashes issue

SC crashes repeatedly

Fix: 1. Update the app: Check the App Store for any updates to SC Mobile Kenya and install them. 2. Restart your iPhone: A simple restart can of... ⇲

Payments issue

Mpesa payments frequently fail

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when making payments. 2. Verify Mpesa account status: Ensur... ⇲

Login issues

Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. 2. Reset your password: If you have forgotten yo... ⇲

Security issue

Touch ID not working

Fix: 1. Check Touch ID settings: Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the SC Mobile Kenya app. 2. Re-reg... ⇲

Account issue

Joint account access problem

Fix: 1. Verify account permissions: Ensure that both account holders have the necessary permissions set up for joint access. 2. Check for app up... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.5%

Bad experience

2.7%

Neutral

0.8%

~ from our NLP analysis of 484 combined software ratings.

Switch to these Alternatives:

DhowCSD

I&M OTG Personal KE

Mco-opCash

Stanbic Bank Kenya

M-PESA for Business

DTB 24/7

LOOP - Discover, Pay, Grow

M-PESA

PesaPap

AIB DigiTrader

Private Data SC collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics