—— Run into issues on АЗС Роснефть? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲
Fix: 1. Ensure you are logged into your account: Open the app and check if you are logged in. If not, log in using your credentials. 2. Check fo... ⇲
Fix: 1. Ensure the QR code is clear: Make sure the QR code on your virtual card is not damaged or obscured. 2. Update the app: Go to the App Sto... ⇲
Fix: 1. Check your payment information: Go to your account settings in the app and ensure that your payment information is up to date. 2. Restar... ⇲
Fix: 1. Review the terms of the loyalty program: Check the app or the website for the specific terms regarding point expiration. 2. Use points r... ⇲
Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that location services are enabled for the АЗС Роснефть... ⇲
Fix: 1. Check for app updates: Go to the App Store and check for any updates for the АЗС Роснефть app. Install any available updates. 2. Restart... ⇲
Fix: 1. Use individual accounts: Encourage family members to create their own individual accounts to manage their points and rewards separately.... ⇲
Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email or... ⇲