fix problems on Wi-Fi Toolkit [iphone]

—— Run into issues on Wi-Fi Toolkit? Get help pending when official support gets back to you!

Wi-Fi Toolkit

Info:

company: TP-LINK GLOBAL INC.

: https://www.tp-link.com/app/wifi-toolkit/feedback/?app=wifi-toolkit

Chat with our AI-based Wi-Fi Toolkit Support

🛠️ Common Wi-Fi Toolkit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Annoying sounds during speed test

Fix: To disable the sound during speed tests, go to the app's settings. Look for an option labeled 'Sound' or 'Audio' and toggle it off. If there... ⇲

Router shows up as a camera

Fix: This issue may be due to incorrect device identification. To resolve this, try restarting the app and refreshing the device list. You can do... ⇲

Ads issue

False advertising for Wi-Fi extender

Fix: If the app is misrepresenting the capabilities of a Wi-Fi extender, verify the specifications of your extender against the app's claims. You... ⇲

Network issue

Terrible latency issues

Fix: To address latency issues, first ensure that your device is connected to the correct Wi-Fi network. If you have multiple networks, switch to... ⇲

Wi-Fi Toolkit shows offline status incorrectly

Fix: If the app shows an offline status incorrectly, try restarting the app. Close it completely and then reopen it to refresh the connection sta... ⇲

Single star for network quality

Fix: To improve network quality ratings, check for any interference from other devices. Move any electronic devices away from your router and ens... ⇲

Does not detect cameras on network

Fix: Ensure that your cameras are connected to the same network as your iPhone. If they are on a different network, the app will not be able to d... ⇲

Bugs issue

Inaccurate device detection

Fix: To improve device detection accuracy, ensure that your app is updated to the latest version. Check the App Store for any available updates a... ⇲

Identifies devices as generic

Fix: To improve device identification, ensure that your app has the necessary permissions to access your network. Go to your iPhone settings, fin... ⇲

Security issue

Home shield misidentifies security status

Fix: Check the security settings of your network directly through your router's admin panel. Ensure that all security features are enabled as int... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

52.3%

Bad experience

36.4%

Neutral

11.4%

~ from our NLP analysis of 44 combined software ratings.

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Private Data Wi-Fi Toolkit collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info