fix problems on Optimus Tracking [iphone]

—— Run into issues on Optimus Tracking? Get help pending when official support gets back to you!

Optimus Tracking

Info:

company: Optimus GPS Tracking Corp

: http://optimustracker.com

Chat with our AI-based Optimus Tracking Support

🛠️ Common Optimus Tracking Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Optimus Tracking freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

No connection between app and tracker

Fix: 1. Check Bluetooth settings: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on if it’s off. 2. R... ⇲

Slow issue

Slow response time

Fix: 1. Clear app cache: Go to the app settings and look for an option to clear cache or data. This can help improve performance by removing unne... ⇲

UI issue

Difficult to navigate menus

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app’s menus and features. Take notes on where key functions are locat... ⇲

Notifications issue

Push notifications stopped working

Fix: 1. Check notification settings: Go to Settings > Notifications > Optimus Tracking and ensure that 'Allow Notifications' is turned on. Also,... ⇲

Geofence notifications insufficient

Fix: 1. Adjust geofence settings: Go into the app and check the geofence settings. Ensure that the geofences are set up correctly and that the ra... ⇲

Delayed alerts for vehicle movement

Fix: 1. Adjust alert settings: In the app, check the settings for alert frequency and adjust them to be more immediate if possible. 2. Ensure go... ⇲

Updates issue

Limited tracking updates

Fix: 1. Adjust update frequency: In the app settings, look for options related to tracking frequency or update intervals. Set it to a more freque... ⇲

Bugs issue

Inaccurate location reporting

Fix: 1. Calibrate GPS: Go to Settings > Privacy > Location Services, ensure it’s enabled, and check if the app is set to 'Always' or 'While Using... ⇲

False alerts

Fix: 1. Adjust sensitivity settings: In the app, look for settings related to alerts or notifications and adjust the sensitivity to reduce false... ⇲

Screen issue

Blank screen in app

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the app to close it. Reopen... ⇲

Requires frequent re-login

Fix: 1. Check app settings: Look for an option in the app settings that allows you to stay logged in or remember your login details. 2. Update t... ⇲

Payments issue

High monthly fee

Fix: 1. Review subscription options: Check if the app offers different subscription tiers or plans that may better fit your budget. 2. Look for... ⇲

Battery issue

Limited backup battery life

Fix: 1. Optimize battery settings: Check if the tracker has settings to optimize battery life, such as reducing update frequency or disabling unn... ⇲

Settings issue

No export options for tracking data

Fix: 1. Check app settings: Look for any options in the app settings that may allow you to export data, even if it’s not immediately obvious. 2.... ⇲

Syncing issue

Inconsistent tracking history

Fix: 1. Ensure good signal: Make sure the tracker is in an area with good GPS and cellular signal, as poor signal can lead to inconsistent tracki... ⇲